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Mughi
89
Jun 12, 2017
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Shipping costs need to be put back on the front item page. I shouldn't have to research to find how much something is going to cost me. Honestly, it puts me off buying a lot of things that I might otherwise seriously consider. Not having the shipping costs (or at least estimates) on the item page seems disingenuous, as if MD is trying to hide the costs, in the hopes that people just click "Commit" without checking: "Just click BUY and you can see the shipping costs!" Yeah, no. Let's get things more up-front, MD.
erickong
4928
Drop Hub Moderator
Jun 9, 2017
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I find "Coming Soon" posts every so often when I'm scrounging around but I think there should be a dedicated tab for upcoming products so everyone can see it
H111
4
Jun 4, 2017
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I'm trying to look if there are post regarding ergonomic chairs, all the search function provides are current and past drops. Is there a search feature in the hub section?
Toast25
49
May 29, 2017
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Why doesn't massdrop ship to Mexico? I understand if I have to pay more shipping, but it seems kinda ridiculous that massdrop can ship to Canada Colombia and Macao but not Mexico. I'd really like to join in on the Pok3r massdrop, but I can't because I live in Mexico.
Tabs
0
May 25, 2017
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I need someone to check my tickets. Its been months on one issue and weeks on another.
ZQow
70
May 7, 2017
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I'm not the only one with complaints about the removal of shipping cost from the item page. What's the point of doing that? I'm not from the US, so there are items that either do not ship to where I am or incur ridiculous shipping fees, which will fully negate any cost savings buying from massdrop. Shipping fees make or break it for me. To simply remove it and say I have to click buy just to view it is rather stupid. I have always viewed massdrop as being rather global in its sales and methodology, hope massdrop doesn't further enforce stereotypes that Americans have absolutely no world view.
DrewLazz
20
May 17, 2017
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As a Canadian, the shipping rates often determine whether a drop is worth it or not. Removing this is simply forcing people to take extra steps to consider their purchase.
RobertJB
20
Apr 12, 2017
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Drops used to show the shipping cost to Canada. Now no shipping cost is visible. Have I changed one of my settings? The shipping cost is always a consideration when making a purchase and comparing local sale prices (with no shipping). What do I need to do to make the shipping cost visible again? Or, is shipping now included in the cost of the item?
Fuhrious
457
Apr 26, 2017
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Let's call a spade a spade and say it like it is. You removed the shipping cost because you were tired of people saying it was cheaper or same price on amazon(or wherever) when you incorporate the cost of massdrop shipping. And as we all know people will almost always choose the merchant with the faster shipping(most definitely not going to be MD) when price is the the same.
Downtown
18
Apr 26, 2017
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Faster shipping is one thing but an important component of a purchase. However, when the shipping cost represents 30, 35, 40% or more of the retail price, one has to ask the qusetion, is this really worth it? Massdrop needs to expore these issues immediately in order to remain competitive in the marketplace!
Gilliamwibson
3
Mar 26, 2017
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Hi, is there a way to realize our own product ideas with you with our own funds as the primary seed capital?
tmslam
1
Mar 19, 2017
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A big thanks is in order! I've discovered so many items that would otherwise have taken so much more searching effort on MY part.
Fearlessleader
394
Mar 1, 2017
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PLEASE! Have all daily "here's what's new" emails start with the same subject text every day! That way we can sort or filter easily. By using a different subject line every day it makes it MOST DIFFICULT to even figure out that the email is announcing that day's new drops, let alone to filter emails.
I've asked for this repeatedly.... PLEASE!!!!!!!!!!!!!!
I've asked for this repeatedly.... PLEASE!!!!!!!!!!!!!!
Fearlessleader
394
Mar 6, 2017
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Showing 20 of 71
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Drop
New Communities Giveaways (CLOSED)
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New communities, new giveaways.
We're introducing five new communities to Massdrop and we want to celebrate with you! We couldn’t have done this without you, so we want to give something back. We're hosting a giveaway for each new community. Check them out below!
How to Enter
Follow the Gleam links below to enter. Follow the instructions to earn more entries. We’ll choose winners for each within 7 days of the giveaway being completed.
PC Gaming
This community is all about battlestation essentials, from headsets and monitors to keyboards, mice, and ergonomic chairs.
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· Enter giveaway: (GIVEAWAY OVER)
· Check out PC Gaming Drops: www.massdrop.com/pc-gaming/drops
Board Games
It’s all fun and games—literally. The Board Games Community is home to new and award-winning tabletop titles and the gamers who love them.
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· Enter giveaway: (GIVEAWAY OVER)
· Check out Board Games Drops: www.massdrop.com/board-games/drops
Trading Card Games
Here you can connect...
Oct 16, 2018
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Drop
We stand with #BlackLivesMatter
We at Drop condemn all forms of racism, hate, and violence against the Black community. Nobody in this country should fear for their safety as they go for a run, a drive, to the store, or sleep in their own home. We embrace the Black Lives Matter movement and commit ourselves to do more and being part of the solution instead of standing by while injustice continues to take place in our country.
Over the past several days, we've had serious conversations amongst ourselves as a company about what actionable steps we can take to make a difference. We believe that it's not enough to simply condemn racism but to also take immediate action to support the causes we believe in; to contribute directly to creating the change we want to see in our society.
Drop will be supporting organizations that are at the forefront of these issues and are making a significant impact on sustainable change. We are making donations to Black Lives Matter, the NAACP Legal Defense and Education Fund, the...
Jun 5, 2020
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Leoanger
I'll review it after I've used it a few months.
To the Drop team: no need to remind me to write a review on a product three or four weeks after it arrives. If I want to give my initial impressions, I'll do so in the discussion section. In my opinion, there are always too many reviews from people who have barely used the item or not at all, and this habit should be discouraged. Some things can be reviewed after just a few days or weeks, I suppose, but a watch or knife? A year of at least intermittent use is a more reasonable period of time.
May 10, 2020
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Drop
We’re Expanding Our Return Policy
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Greetings everyone,
It’s our aim to create the best experience for the members of the community, and this includes the purchasing of products.
Today we’re kicking off a limited time test in which we’ll be expanding upon our 30-day return policy in the US. Starting now, across most of our Drop Studio products, you’ll be able to return (or exchange) the item you purchased within the first 30 days, no questions asked. Think of it as we’re taking out the risk of getting that product you’ve had your eye on.
Whether the item is available for pre-order or available in our store, if you purchase any of these products between May 24 and July 22, they will be eligible for free returns. All eligible products will have a call-out on their respective product pages. Some exceptions will apply and items must be innew, unused condition..
This test will cover a large number of Drop Studio products. Just look for this disclaimer at the bottom of the product pages:
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For all...
May 24, 2019
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Drop
COVID-19 Delays
To our Drop Community:
We are closely monitoring the ongoing impact of COVID-19 and are continuing to do everything we can to keep our team and community safe. We are working hard to fulfill orders, but are experiencing delays of approximately 5-7 business days when processing shipments. These delays are a direct result of social distancing policies and adhering to city and state curfews. In addition, we are continually working closely with our couriers, who are also experiencing their own service delays of varying degrees.
While we would love to give you more clarity on exactly when your order will ship, the fact of the matter is that there is too much uncertainty to give you a firm estimate. Instead, we will be posting regular updates below to give estimates on how long most orders are taking to ship out. These estimates vary depending on the order flow coming into our warehouse, and the levels of staffing availability. Our primary concern is our workers’ safety and we have...
Apr 22, 2020
Trending Posts in Drop Hub
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AccruedSolitude
Return shipment
I want to return a shipment and have emailed the customer service before they shipped it... now they said that it's shipped (on a Saturday.) and supposedly I have to wait till it arrives and then return it to them. If there is anyone from costumer service in this community could you please stop the shipment from arriving?
Jun 27, 2020
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Jsm3031
Pulse Noire arrived in a bag?
Some drop items are available on Amazon.ca, I assume they are just buying and reselling. I ordered pulse noire and to my surprise they arrived in a single bag. They are covered in scuff marks and there is a couple permanent visible marks from the top of the keys which are quite annoying.
I looked for unboxings and I found that standard pulse and XDA canvas are coming in a nice box with trays.
However I did find one single review of pulse noire on YouTube and it was in a bag...
Is this expected? Did I buy some kind of counterfeit product? Additionally there are lines and pressure marks and quite a few imperfections from the manufacturing process.
Confirmed from other sources that this many imperfections would not be expected with a gmk set or other high-end product, I'm certainly not delivered in a single bag like they came the Bulk Barn.
What's the deal? Should I return it to Amazon? Any input is greatly appreciated.
Jun 17, 2020
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shadowseercB
Did not get 10 dollars off credit.
I am new here and created an account. Because of that I get a 10 dollars credit to my next purchase. I just purchased the 58X Jubilee and did not get the 10 dollars off. Why didnt I get the 10 dollars off?
Jun 15, 2020
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Cosmodoom
How does one get the '$10 welcome gift' offer to work?
I recently found this amazing website and getting triggered for a pair of HD58X didn't take long. In my signup confirmation mail there is a $10 off-offer for Studio products, valid for 7 days and for items > $50, which my order applies for in my eyes.
I am on day 6 now and the help desk didn't reply to my email yet, when I asked why none of the prices changed when I used the coupon link in the email? I accidentally even placed an order for the unreduced $170 HD58X and was happy to see I could recall it momentarilly.
Any help appreciated.
Jun 15, 2020
One of our goals for Hub is to collect feedback from members on all things Massdrop. Over the years, we’ve taken community input on site features whenever they release, and we want to make this more accessible to everyone. Coinciding with the launch of Hub, our founder and CEO, Steve, has made the first "Site Features" discussion thread offering an in-depth look at the newest feature in the works. Read about it here: https://www.massdrop.com/talk/1097/site-features-discussion-feedback
Another key objective for Hub is to give everyone an opportunity to discuss communities they’re passionate about that don’t yet have a presence on Massdrop. We’ll launch new communities in Hub based on your input, and if we find there’s enough interest out there, we’ll split these drops off into their own standalone community, separate from Hub. Learn more about this process: https://www.massdrop.com/talk/1094/how-massdrop-decides-on-new-communities
All of us at Massdrop are really excited about Hub, and we hope you are too! We’re looking forward to having more great conversations with the community.
Keep Reading
How Massdrop Decides on New Communities: https://www.massdrop.com/talk/1094/how-massdrop-decides-on-new-communities
New Communities Ideas & Poll Thread: https://www.massdrop.com/talk/1095/new-communities-ideas-poll-thread
Site Features Discussion: https://www.massdrop.com/talk/1097/site-features-discussion-feedback
Help Desk for New Users: https://helpdesk.massdrop.com/hc/en-us