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Missing Package

Oct 30, 2023

Notified package was delivered and given a UPS tracking number. UPS says they gave it to USPS and gives me the USPS tracking number. USPS says it was delivered. It wasn’t and there is NO ONE and no phone number to speak to someone at DROP. Does this mean I am simply out over $200 bucks? No one is taking responsibility and I have no package. Wow.

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Akkid

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dcreeron

Dec 2, 2023

Scroll to the bottom of the page and click "Orders & Returns", or cursor over your Profile icon in the top right corner and select the same thing. Find the order in your list and at the bottom of it, click the "Contact Support". I've had to reach out a couple times and they are always very helpful.

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