Click to view our Accessibility Statement or contact us with accessibility-related questions
Why Does Drop Not Honor Warranty Claims?
I’ve been going back and forth with Massdrop support regarding a lifetime warranty on a knife purchase I made several years ago. They explained that because they have no more inventory and no longer support the edc community that the warranty can’t be honored and a $20 credit would be issued to my account. I requested more compensation given that the knife was over $90; but they elected to close the ticket and not respond to future inquiries.
I've offered a multitude of options for resolution including covering the cost of repair at a local knife shop, a refund, or more in store credit but they opted to not comment and stop responding.
Maybe I expected too much, but I’m disgusted by their handling of the request and how little they care about their customers. A major reason I purchased the product originally was for the lifetime warranty and it's sickening to now have an expensive paper weight. I won’t be shopping there in the future and can’t suggest anyone else to either.
search
close
Sort by: Newest
keyboard_arrow_downalfredo594
1
Oct 28, 2024
It's frustrating that Massdrop isn't honoring their lifetime warranty. Consider sharing your experience on social media or review sites to warn others. If legal action hp instant ink seems viable, consult with a lawyer. You could also explore local knife repair services as an alternative.
Loved-It-Till-It-Broke
15
Jan 10, 2024
Totally agree. Drop sold me a defective pair of headphones in June of 2023. It was like pulling teeth to get them to agree for a refund. I returned my headphones in the first week of December, and here we are on the 10th of January, and I have not received a refund. They play games to not honor warranties. How their company is still business I have no idea. They made me a victim of fraud, I think the FTC should shut this company down for good.
Related Posts
callboyjob2025
💋💋💋 Poy Job WhatsApp kijiye 8264206659💋💋💋
Play Poy Job WhatsApp kijiye 8264206659 पार्ट टाइम जॉब करें 50,000/- से 45,000/– महीना व्हाट्सेप (+918264206659)या नीचे दी गई लिंक पर क्लिक करके जानकारी प्राप्त करे*
Jan 1, 2025
callboyjob2025
Call Boy Job Whatsapp Number 8264206659 Today apply
We at Call boy job call and whatsapp number 8264206659 are popularly known to offer online dating services, friendship clubs, gigolo, call boy job.
Jan 1, 2025
callboyjob2025
Call Boy Job Whatsapp Number 8264206659
Call boy job Call boy job whatsapp Number#8264206659 India's Call Boy Job Whatsapp Number 8264206659 Today apply online. Dec 28, 2024. Drop Hub.
Jan 1, 2025
callboyjob2025
Call Boy Job Whatsapp Number 8264206659
Call boy job Call boy job whatsapp Number#8264206659 India's Call Boy Job Whatsapp Number 8264206659 Today apply online. Dec 28, 2024. Drop Hub.
Jan 1, 2025
callboyjob2025
Call Boy Job 8264206659 apply online
Call Boy Job Whatsapp Number 8264206659
Dec 29, 2024
Trending Posts in Drop Hub
callboyjob2025
💋💋💋 Poy Job WhatsApp kijiye 8264206659💋💋💋
Play Poy Job WhatsApp kijiye 8264206659 पार्ट टाइम जॉब करें 50,000/- से 45,000/– महीना व्हाट्सेप (+918264206659)या नीचे दी गई लिंक पर क्लिक करके जानकारी प्राप्त करे*
Jan 1, 2025
callboyjob2025
Call Boy Job Whatsapp Number 8264206659 Today apply
We at Call boy job call and whatsapp number 8264206659 are popularly known to offer online dating services, friendship clubs, gigolo, call boy job.
Jan 1, 2025
callboyjob2025
Call Boy Job Whatsapp Number 8264206659
Call boy job Call boy job whatsapp Number#8264206659 India's Call Boy Job Whatsapp Number 8264206659 Today apply online. Dec 28, 2024. Drop Hub.
Jan 1, 2025
callboyjob2025
Call Boy Job Whatsapp Number 8264206659
Call boy job Call boy job whatsapp Number#8264206659 India's Call Boy Job Whatsapp Number 8264206659 Today apply online. Dec 28, 2024. Drop Hub.
Jan 1, 2025
kavitakumari
Play Boy Job
Play Poy Job WhatsApp kijiye 8264206659 पार्ट टाइम जॉब करें 50,000/- से 45,000/– महीना व्हाट्सेप (+918264206659)या नीचे दी गई लिंक पर क्लिक करके जानकारी प्राप्त करे*
Dec 31, 2024
TiffanyPoodleslide
FEDEX--->USPS.....
.....SUX. Extra DAYS added to delivery,(when it had to come through my town to be handed over to the USPS), Extra RISK of damage to packages. Let's face it, there's extra hurling about of packages by people who could not give a RATS ASS about my gear, hurling around by postal guys who HATE that added packages were loaded onto their route..... PLUS. EXTRA RESOURCE USE, EXTRA CARBON FOOTPRINT. Which is a MINUS, in my book. we really can't do better? why is it that SOME Massdrop deliveries ARE Fedex, while others have this added postal link in the resource/carbon spewing chain? You guys probly know I don't whine much, I try to be pretty happy about All Things Massdrop. But. DANG. Just seems kinda extra and wasteful and stupid. Especially these days. I am just being a cheerleader over here. Bein' all HOPEFUL an' all. :)
Dec 21, 2017
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionFollow Drop