Free Standard Shipping in the US on orders over $99

How to reset password without old password?

Jul 6, 2024

As the title states, i never made an account with drop and was made one after purchasing something here. It's asking me to provide my old password (which i don't have, never made one) to create a new one. usually websites would provide a "Forgot Password" option to recover or change your password but this doesn't. Anyone know whats going on?

Vote

Sort by: Newest

Jul 8, 2024

Huh, that does sound kind of strange (exactly as you said, how would you know the old one). To confirm, this is when first trying to login (from a logged out state) with the account created for that purchase, correct? As opposed to trying to change a password for an existing account you're logged into (like this one you posted with). Would you mind sending a screenshot of what you're seeing to community@drop.com? I can try to troubleshoot with you over email and see what's going on.

Vote

Midknyt

Jul 12, 2024

HoffmanMysterYes, but also when I try to change the password (which I figured would send me a link via email) it asks for the original password which I don't know or have. I do get sent a password token every time I login though, so I was thinking that's how I get access to my account and a temporary password is issued every time I login. Is that how this site works for logging in?

Vote

Trending Posts in Drop Hub

aurbis

Achieve Your Goals with a Coworking Office

Fulfill your professional goals with a coworking office at Aurbis! Surround yourself with like-minded professionals and enjoy the perfect environment to grow your business. Join our community today...

Oct 17, 2024

Drop Hub

Photos

Vote

swiftit

AMC services, your IT infrastructure is always in good!

Want to focus on growing your business without worrying about IT problems? Our AMC services offer comprehensive IT support, so you can relax while we handle the tech side. Regular maintenance, 24/7...

Oct 16, 2024

Drop Hub

Photos

Vote

helpmefr

Cam you increase the brightness of the backlight of the black speech lord of the rings keyboard?

I just got this keyboard and I play in a dark room, the backlight on the keyboard is too low and I want it brighter is it possible to increase this?

Oct 2, 2024

Drop Hub

Questions

Vote

AfroUber

cant order

so ive tried to order a few iems and heaphones and other stuff and i notice i cant order im from israel i used to order some time ago and i had not problem if any one got an idea to what happen i would appreciate it

Sep 28, 2024

Drop Hub

General

Vote

Drop+MechKeys

Drop CSTM - keyboard build guide

Assembly Steps: 1. Remove the 8 case screws with a phillips head screwdriver. (Note: If your keyboard already comes with stabilizers already pre-installed and you do not want to change your switch plate, you can safely skip to step 7.) 2. Remove the structural top case once all the case screws are removed. 3. Take out the keyboard plate and PCBA assembly together and flip them around. Remove the 6 screws connecting the assembly with a phillips head screwdriver. 4. The plate and PCBA assembly should now be separate, allowing you to add the PCBA stabilizers. You will need to make (4) 2u and (1) 6.25u stabilizers for the CSTM80. Please see image below on how to create stabilizer assemblies. (Note: Test the stabilizers and make sure the stems are freely moving up and down to ensure everything is installed correctly.) 5. Ensure IXPE foam is affixed properly on the PCBA with all holes aligned. Install the stabilizer assemblies onto...

Sep 27, 2024

Drop Hub

Guides