Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and...
Sep 9, 2024
Since our first collaboration with Axel Grell and the Sennheiser team, we’ve been able to come up with more ways to bring more products to the community. Starting with the HD 6XX, a Massdrop Made take on the company’s flagship headphones. The PC37X, a headset produced for competitive gaming. And now, the 58X Jubilee. Headphones tuned by Axel, and designed with feedback from the community.
Currently, Sennheiser has a team specifically dedicated to our collaborations, and this proves their commitment to always listening and to continue bringing the very best of what they can do to those who are most passionate about it.
Massdrop x Sennheiser HD 58X Jubilee Headphones
Massdrop x Sennheiser HD 6XX Headphones
Massdrop x Sennheiser PC37X Gaming Headset