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Showing 1 of 5 conversations about:
Is Drop Going Under?
By
TMBackstrom
Kevin
5435
Outreach
Apr 14, 2020
Our warehouse is very far behind on orders, and our shopify website (the warehouse site that you bought from) doesn't have the same smooth API integration as our main site. Basically your order is physically printed and sitting on a table at the warehouse waiting to be shipped- but due to COVID, our warehouse is running at around 35% capacity. (Social distancing, plus state curfews). That's why Brett can't cancel your order electronically. This isn't a problem under normal circumstances, when we're shipping everything next day, but the world is a very different place these days. We're doing our best- apologies for the negative experience that you're having.
facepunch
0
Apr 15, 2020
KevinI live in NJ where the warehouse is located, do you guys allow for pick up in any way?
Kevin
5435
Outreach
Apr 15, 2020
facepunchUnfortunately there is no ability to do customer pickup.
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