Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
- leverages modern connection hardware for maximum fidelity on wireless connections with the maximum battery life
The following points are probably negotiable based on the previous requirements:- Firmware Control?
This could probably drill down further since everybody has their own ideas on what ear pad combinations and other aspects matter. What's being outlined isn't just stuffing the HE-5xx components into a Razer Kraken Kitty Chassis, bolting on a wireless connection system, and changing the colors for a Sai-Edition product release. This really reads like a bespoke product that requires carefully phrased licensing agreements (e.g. Steelseries and Razer both generally maintain separate versions of products for Xbox and Playstation support), because it's a product that doesn't actually exist (yet).