Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
Edit: So... I'm not going to try to reply to everyone individually. I guess I should have stated I'm not super into Hi-fi headphones, but I wasn't trying to troll anyone. I was actually disappointed in the momentums after I tried the M50x. I did not burn either of them in, which may have been why I was disappointed in the momentums sound at first. I was just going from a general user experience. I got the momentums because they were so praised and I had tried them at CES and loved them. I guess I just didn't give the momentums a chance to break in, because I didn't do any white noise or anything (just 40 ish hours of listening to music). I still stand by my decision to return them based on comfort as well because the momentums were uncomfortable with my glasses frames. I did have the over the ear version so that probably made the whole glasses situation a bit worse, but I wanted the better passive noise cancelation. The momentums just seemed a bit muddy to me in the mid range, but maybe that would have gotten better with breaking in.
Hope that sorts a bit of this out. Even if my opinion may be wrong... just letting people know my experience with them as a novice user trying to get into Hi-fi headphones.
"The Sennheiser Momentum is going up on the "Wall of Fame" as the best sealed headphone for general purpose uses." - Inner Fidelity http://www.engadget.com/products/sennheiser/momentum/
Any way there were couple of votes on them already... now we can choose something better like the V-moda, Momentun or the DT990!!! why do u insist with the m50?
Also, how can you even compare the Momentums (particularly the more expensive over-ear version) to the cheap M50X. is beyond me.