Device failed 3 weeks after I got it. Drop's service is garbage! $425 brick. DONT BUY!
Device failed 3 weeks after I got it, after just after a few of days listening. Took me a week to contact Drop's service, who told me that it's 30 days after I received the item, so, adios, amigo and good luck! Drop's service is garbage! I ended up with a $425 brick. DONT BUY IT! I contacted Aurender and they said they don't know who makes these, as they stopped the production in 2016. So, I ended up with a $425 brick, with no service available. This is the last thing I am buying from DROP! I am done with them. Same thing happened with Topping DAC I bought from them. $300 brick. I will just buy directly from Chinese manufacturers, that are at least standing by their product for a year. You are saving $50 on Drop, but have no warranty or repair options. Consider me gone, DROP!
TwisterWesIs that allowed? I would think selling a product that is both discontinued and warranty-less by its own manufacture, AND not recognized that its still being sold by a somewhat major seller to be very shady? This would be along the lines of the Audeze controversy that happened awhile ago.
Mastaboog749Drop was selling the LCD lineup without Audeze themselves knowing about them leading them to put a statement that the ones drop were selling will not come with a warranty as they themselves don't know where they got the stock from since it wasn't from them.