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Dwarf Factory Moondust Artisan Keycap

Dwarf Factory Moondust Artisan Keycap

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194 requests
1.3k Sold
Product Description
If you believe they put a man on the moon, you might just believe he brought a vacuum. Actually, spring cleaning is just as important on the Moon as it is on Earth Read More

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DwarfFactory
1040
Dwarf Factory
Jun 20, 2020
Stickied
Dear our beloved customers,
Firstly, we would like to thank you for loving and supporting our Moondust.
As you may know, our keycaps are 100% handmade and we have a very strict QC standard. Every keycap needs to be checked carefully before sending to all customers. But to be very honest, our Dwarves team isn't confident enough to guarantee that 100% of our products are error-free. This time there are some keycaps with a little difference from the original version. In particular, the Astronaut character on our Luna Moondust - SA profile supposed to be in white, is now in orange (just like the color of  Luna Moondust - DOM profile).
This issue has nothing related to the quality of the keycaps, just a minor change of the color. We understand that some of you may find it uncomfortable, and we are truly sorry for that. Each Moondust still has its own beauty, uniqueness and still carries all of our effort. That’s why we really hope for your understanding!
Please accept our sincere apology and if you need further assistance, please feel free to reach us any time! You can either send us an email to support@dwarf-factory.com or drop us a message via Instagram or Facebook fanpage,
Thank you so much for everything!


(Edited)
Hi dear, yup I know you are expecting your keycap but for North America and entourage sometimes the shipping time is longer than others. Plz wait you'll receive it soon. :D
Alejo1707
253
Jul 15, 2020
Alright, will hang on tight I guess, I just got worried because I've had no updates for over a month.
K-Man
202
Aug 14, 2021
I'm so pumped for this. I'm a space geek and love anything to do with the moon landing so I've had my eye on this one for ages. Glad I managed to snag the DOM Luna when I did. Not surprised this drop has sold out so quick! Can't wait!
(Edited)
LAWRIS
0
Aug 13, 2021
Am i the only one to see the "all six option-dom" for only 44$ ? Or this is the real price for 6 of those ¯\_(ツ)_/¯
bmush
1
Sep 9, 2020
@DwarfFactory will there ever be a re-stock. Plz can someone message me if they know because the keycaps are amazing
We are sorry, all Moondust are sold out now and we haven't planned to restock it again. 
bmush
1
Sep 10, 2020
Thanks for the reply. I know this might not mean much but that keycap is by far my favorite keycap I have ever seen and I would be incredibly grateful if you could bring it back. Obviously I understand if it is not a possibly especially giving the COVID sircumstances but I just wanted to let you know as I have been annoyed everyday that I think about missing out on those keycaps. Kind regards, stay safe!
(Edited)
Njychen
24
Sep 5, 2020
Any chance this will drop again?
Alejo1707
253
Jul 20, 2020
@DwarfFactory 3 days ago my keycaps arrived! Thanks a lot guys! Hope you make another run for the Apollo or Moondust!
No problem! <3
Daeronicus
212
Jul 14, 2020
"Returned to Customer"... Its a sad day. @DwarfFactory Is there a chance to resend my keycap? I just got a support mail with the refund but I was wondering if this can be possible.
Well, you could do that within 24h since payment date. Maybe see you next round.
OscillatorSlave
4
Jul 2, 2020
Is it normal that the cap doesn't go as "deep/far" as the rest of your caps? It sits a bit higher on the switch which doesn't look as clean as I hoped it would. Stunning looking artisan none the less!
All our keycaps were made by hand so sometimes we could not control everything 100% perfectly.
Yoon.PJ
7
Jun 29, 2020
Would you check my delivery schedule?? There was no update after 12th June :(
(Edited)
Alejo1707
253
Jul 1, 2020
Fingers crossed my sister gets them soon! I am from Ecuador, so unfortunately have to direct my shipments to her when I have such long wait times :( Congrats on your caps!
Hi dear, we know you are expecting your keycaps but for other regions such as Beijing (China), Singapore, India, South Korea, Australia,... the package will be delivered slower than usual due to COVID-19 pandemic.
@SpencerL Hi! Any idea when extras will go up? Thank you!
actually, it still looks good and high quality. 
I absolutely agree, the keycaps look wonderful. I was asking when the extra caps @SpencerL said Drop purchased would be up for sale for those of us who missed the first drop. I'd really like to buy the blue or the grey.
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