Finally received my Miami and Amethyst SA and I love them. Very detailed, the only complaint I have is that the amethyst one looks like it has glitter or something in it and I wasn't expecting that other than that I absolutely love them.
Hi everyone!
We just received new from DHL Express, that US custom is currently keeping the Lighthouse package. DHL just informed us 10 mins ago, we handled it already. Massdrop will receive the package then perform fulfillment work ASAP.
Again, we are so sorry for this incident.
P/S: here is tracking link for your reference: http://www.dhl.com.vn/exp-en/express/tracking.html?AWB=4233475455&brand=DHL
It's not COD at all, the payment is to clear custom's import fee. Since they couldn't contact MD for fee clearance, they contacted back to us, and we signed on a paper to agree to pay for the fee already. They are going to handling it ASAP.
DwarfFactoryAh cool, thanks for the info. It seems like everything is ahead of schedule anyway even with this delay, which is great. Very excited about the keycap, I have 3 other Dwarf Factory ones and they're all incredible!
We just done producing Lighthouse. Big package was shipped out to Massdrop. As usual, can't wait to have your feedback. Please tag us on your Instagram @dwarf.factory or using #dwarffactory in case you review our products <3
The product is 100% handmade, through a complicated process in 11 steps. Hence, there might be some minor infections that we'd love to seek for your understanding! Since it's hand-made, each keycap is a unique keycap that you cannot find anywhere else.
Last but not least, if you have any issue with the cap(s), please don't hesitate to contact us via: support@dwarf-factory.com. Cheers!
My first artisan purchase. I have been waiting forever to spot one I really like and consider a worthy purchase. Occasionally I'll see something I like the look of but miss the drop. So glad I checked here today, this looks breathtaking and absolutely cannot wait to see the Blue Sea - Dom replace my Escape key!