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Product Description
Thanks to user participation among the Writing community, Massdrop is excited to announce the release of two custom-color Pocket 40 fountain pens from Franklin-Christoph. The poll-winning pens—Ice and Blue-Violet, and Blue-Violet and Ice—are currently available exclusively through Massdrop Read More
Good news group. We’re glad to report that all of the orders have been shipped out from our warehouse and are now on the way to you. Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions
Hello Massdrop: My Franklin Christoph Pocket 40 arrived damaged. The threads on the section have a large crack. How can I get a replacement since I received a damaged item?
Hi Liz,
I reached out via the transactions link you provided on Saturday, as well as via email, but have not heard back yet. What is the typical turnaround time for a response? It's now Tuesday.
Thanks,
Yulisa, @theinksampler
The majority of the group's Franklin-Christoph Pocket 40 - Massdrop Exclusive pens have shipped. Community member's whose order hasn't shipped are going to be contacted by support shortly.
Thanks again for the support guys! Drop by the discussion board and share your experience with the ink. The community would love to hear your thoughts.
If there’s anything else we can do to make your Massdrop experience better, feel free to reach out to us at https://www.massdrop.com/support.
I received a shipping notification for this drop on Friday (Oct 30th) with an invalid tracking number. Was this sent in error? Have any pens been shipped at all?
ManSallyThat's when they packed it ... number tracks once it leaves the warehouse (typically next business day). Check it again, should be tracking along by now.
The bulk shipment arrived late today due to some delays. Our warehouse managed to pack some orders but the carriers had already made the final pick up for the day. We expect the orders to go out between Monday and Tuesday. We will make sure to update the group once the complete order ships out.
Thanks for your patience and expect an update from us on 11/4 or sooner if something comes up.
Great news group! The vendor has let us know that the group's order was picked up and is on its way to our warehouse now. Based on the tracking provided these are scheduled to come in 10/29. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us on 10/30 or sooner if something comes up.
elimelendezDid y'all get the pens today? What a... TREAT that would be!!! You see what I did there? Because Halloween... You know, trick or treat!? I'll show myself out now.
The vendor is currently working on preparing the order of the Franklin-Christoph Pocket 40. Based on current estimates they will be ready to ship the bulk order to our warehouse on 10/20. As soon as this happens we will make sure to update the group with an estimated date of arrival at our warehouse.
Thanks for your patience and expect an update from us on 10/21 or sooner if something comes up.
We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse. We will update the group as soon as these are on the way.
Currently we expect that these will be in our warehouse inline with the expected ship date listed in the drop description page.
Thanks for your patience and expect an update from us on 10/2 or sooner if something comes up.
Thanks again for joining this drop! With your help we were able to make it successful for the community. We've just submitted the group's order with the vendor for the Franklin-Christoph Pocket 40 - Massdrop Exclusive and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them directly to you! The current estimated ship date from our warehouse is 10/28.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us by the end of the day Pacific Time on 9/30.