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Showing 1 of 40 conversations about:
Fearlessleader
403
Oct 22, 2019
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Is anyone from Helm here who could answer any real questions?
Oct 22, 2019
DrewChowen
130
HELM Audio
Oct 22, 2019
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FearlessleaderHi - I can help with Helm questions. Ask away.
Oct 22, 2019
hoodafukisalice
99
Oct 22, 2019
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DrewChowenWhat's the chipset used in the headset - QC300x/303x/anything else? This should have been part of the spec.
Oct 22, 2019
DrewChowen
130
HELM Audio
Oct 22, 2019
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hoodafukisaliceThe True Wireless 5.0 uses custom development on a Qualcomm chipset with a custom antenna design.
Oct 22, 2019
hoodafukisalice
99
Oct 22, 2019
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DrewChowenWhat would be the Qualcomm chip's model number?
Oct 22, 2019
DrewChowen
130
HELM Audio
Oct 22, 2019
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hoodafukisaliceTW5’s use a 3000 series chip.
Oct 22, 2019
DrewChowen
130
HELM Audio
Oct 22, 2019
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DrewChowenIs there a specific chipset that has a feature or features you’re looking for?
Oct 22, 2019
hoodafukisalice
99
Oct 22, 2019
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DrewChowenI'm trying to find out if it has the QCC300x or 303x chipset (like I've mentioned in my original post)
Oct 22, 2019
DrewChowen
130
HELM Audio
Oct 22, 2019
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hoodafukisaliceI understand. My hands are tied a little in disclosing specifics, but the 303x is a stereo chipset for use when both (sets of) drivers (L/R) are wired physically to the same chip. Does that help?
Oct 22, 2019
streams
0
Oct 22, 2019
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DrewChowendo they use truewireless stereo plus specifically?
Oct 22, 2019
DrewChowen
130
HELM Audio
Oct 23, 2019
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streamsNo, they do not use True Wireless Stereo Plus. For reliable connectivity and more widespread compatibility the TW5’s didn’t implement the “Plus” tech.
Oct 23, 2019
hoodafukisalice
99
Oct 23, 2019
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DrewChowenI am already aware of the differences between 300x and 303x! I only wanted to know what's under the hood in your headset.
Oct 23, 2019
Shoujin
53
Oct 23, 2019
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hoodafukisaliceNo need to get touchy. Drew's comment appears to have provided valuable information if you are able to read between the lines (i.e. they are obviously not using the 303x chipset) rather than viewing it as condescending.
Oct 23, 2019
Raiderx
67
Oct 23, 2019
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hoodafukisaliceWell if you know one chipset needs to be wired to both L/R common sense tells you they are not using that one since they are not connected.
Oct 23, 2019
amb3cog
90
Oct 23, 2019
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hoodafukisalice"I am already aware of the differences between 300x and 303x!" You sure about that my dude? 🤔 Because if you are. Why on earth would you have bothered to ask this question? That you were supposedly "already aware of". 🙄 I highly recommend you try a little humility my friend. Unless you enjoy the taste of that foot in your mouth. In which case then. By all means. Go on with your bad self.
Oct 23, 2019
Fearlessleader
403
Oct 23, 2019
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DrewChowenThanks... two areas of questions: easy - does it do multipoint (connected to 2 devices at once)? More - passive isolation is critical. Does it sit deep into canal? Did you get an NRR? Can you use triple flange tips (to go deep) & fit in the charger? What’s the longest tip that’ll fit the charger? Which Comply fits w/ charger? Thanks again
Oct 23, 2019
DrewChowen
130
HELM Audio
Oct 23, 2019
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FearlessleaderI’ll have to look into the rating and the Comply size, but I can tell you that for the majority of men’s ears the TW5’s do an excellent job of passive isolation with the supplied tips (and the ear wing does a great job of keeping the fit in place in active situations.) Medium sized (non-flanged) silicone tips are installed at factory, but 3 additional pairs of tips are supplied in packaging (XS, S, & L) to accommodate ear canal sizes. (Personally speaking, I’m a performing musician and audio engineer and I’ve used a number of of IEM-styled & IEM headphones for both casual listening and performances, and the fit and passive isolation on the TW5’s is as good as my custom molded 6-driver IEM’s. If I could hack the TW5’s to a wired connection on my Sennheiser G3 IEM receiver I’d do it in a heartbeat.) I don’t believe a triple-flanged tip would fit in the charging case, but they’re probably not necessary for many users. Hope that helps!
Oct 23, 2019
DrewChowen
130
HELM Audio
Oct 23, 2019
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FearlessleaderSorry, I missed your first question about multipoint - the TW5’s do not support simultaneous connection to more than one device at a time. (Once connected to a device the Bluetooth “advertising” stops until disconnected, & at that point Bluetooth “advertising“ resumes as an available peripheral looking for a connection.)
Oct 23, 2019
hoodafukisalice
99
Oct 23, 2019
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amb3cogDid you even read my original post?
Oct 23, 2019
themuna
142
Oct 23, 2019
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hoodafukisaliceCalm down and stop being rude.
(Edited)
Oct 23, 2019
hoodafukisalice
99
Oct 23, 2019
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themunaI am calm :-) And not being rude.
Oct 23, 2019
Ferrar0Gr0up
45
Oct 25, 2019
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hoodafukisaliceReally, unnecessarily rude. Lot of that going around in this site/forum. Tons of !!! and "I already know thats" . Some things are proprietary, Drew did his best to answer how he is able. Oh and they're $89. Just try them...jeesh.
Oct 25, 2019
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