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Japan Blue Raw Denim
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Japan Blue Raw Denim
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Mark
10y
Great news, we went through our bank records and it looks like the initial wire of money that we sent to Japan Blue bounced and is back in our account. We were specifically looking for a transfer from Japan Blue, but since they didn't effectively receive the funds, they never needed to send them back. So we're all settled on this side of the business. Just wanted to keep everyone in the loop.
Mark
10y
Hi everyone, We posted on the Momotaro page to update users, and neglected to cross-post it here, I'm really sorry about that. What Asnyd has posted is correct. We paid Japan Blue for the order, they said they shipped it, and then they never shipped it. The last communication from them is that they're going to return us the funds for the order (which they haven't done yet) - in fact, they haven't replied to our emails for the past week. It's extremely unfortunate but we're going to have to refund all of your orders. Hopefully we'll get the money back from Japan Blue, but regardless, you will all receive your refunds immediately (Visa takes a couple days to process them, Paypal should show up on Monday). If Japan Blue (and Momotaro) change their mind and ship us the jeans (or agree to a future groupbuy) we'll notify everyone and give you first dibs on the next buy. Everyone participating in the drop will also receive a $10 credit towards a future massdrop purchase. Just email support@massdrop.com when you sign up and the support team will apply the credit to your next purchase.
masterlee
10y
I was thinking the same thing, but I realized that they sent out an email about two weeks ago stating that the jeans had been shipped. If it's coming from Japan, it's going to take sometime to reach us. I want to say it may take 2-3 weeks for the shipping time. In my opinion, I think the raw denim will arrive soon. I hate being in the dark about things like this..
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