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Libre Glass 'n Poly Tea Glass Infuser

Libre Glass 'n Poly Tea Glass Infuser

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Product Description
Libre Tea Tritan exterior Glass interior Metal lid and removable strainer Metallic bottom designed to provide additional shock resiliency Read More

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tjt7a
20
Sep 12, 2016
I bought this several years ago, and I can report that it does not age well. The top and bottom metal parts are glued to the plastic enclosure, and with enough washing, these will come off.
ugnfan
14
Dec 16, 2014
I only received one of my thermos. i only received the regular sized one and not the large one. I sent an email to support already...
Rsc75
80
Dec 10, 2014
I received mine in good condition yesterday. Thank you.
Another update for the group.
We were able to coordinate with the vendor and get these shipped directly to you instead of first having these go through our warehouse as initially planned. Since these were shipped from them we are waiting on tracking info and will post it as soon as it is received. The vendor did confirm in our previous conversation that the full order was going to be shipped.
We will follow up with them again tomorrow and upload tracking as soon as we get it.
Expect an update from us on 12/12 or sooner if something comes up.
snowflakeschance
8
Dec 10, 2014
HassanSMine was delivered yesterday, as well. Thanks for getting them shipped quicker!
agp54
30
Dec 10, 2014
HassanSReceived mine today, a little bit before this update arrived.
Kudos to MD, for the quicker shipping.
Hartigan
16
Dec 9, 2014
alright i just received mine shipped directly from manufacturer in Canada. i'm from Canada as well so it should be on its way for the other people in this drop
Hartigan
16
Dec 9, 2014
I guess we won't have them before Christmas ...
Quick update for the group. We just heard back from the vendor and they have let us know that these are currently undergoing clearance review at Newport Beach in California.
They just notified us that the group's order and other orders that came in around the same time took nearly 3 weeks to clear as the shipments from overseas came in with much more volume around this time of year and US Customs was backlogged due to the additional requests.
For the delay we have asked the vendor to expedite shipment to our warehouse. Current ETA at our warehouse is now 12/8. Our warehouse team is standing by ready to receive these same day and get these out to you as soon as they arrive.
Expect an update from us on 12/9 or sooner if something comes up.
agp54
30
Dec 5, 2014
HassanSCan you explain why you were 11 days late on this update?
agp54
30
Dec 1, 2014
Ten days past, no update. This is getting ridiculous.
snowflakeschance
8
Nov 30, 2014
We should be updated!!!!!!!!
We just spoke to the vendor and they let us know that they are currently out of stock and won't get units in for 2 weeks. Once the units arrive it will be a few days in transit for them to arrive at our warehouse. Based on our estimates these should start shipping to you around 11/24.
We understand this delay is rather undesirable. If you prefer not to wait for the Tea Glasses and want to have your order cancelled, just email us at support@massdrop.com, and we will process the refund right away.
If there’s any feedback or concerns, please feel free to email us back at support@massdrop.com
Thanks for your patience and expect an update from us on 11/20 or sooner if something comes up.
agp54
30
Nov 26, 2014
HassanSAlright, so it's now six days past the date you said we could expect to hear from you guys. Nothing heard. Any news?
Qwertified
4
Nov 29, 2014
HassanSAlready 9 days and no updates, can we know what's happening? Thanks
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