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210 requests
Product Description
With the flexibility of a lightweight knife and the strength of a more robust model, the Morakniv Kansbol is a reliable camping and hiking companion. The 2.5-millimeter-thick stainless steel blade has a semi-matte finish and has been profile-ground for increased precision Read More
Hello Massdrop Is this what you call customer service this drop is late shipping out to customers what are you going to do to keep customers wanting to order more things from you ? You need to give a better reply then its a little late come on guys
Massdrop sent an email out last week that read:
“Due to an unexpected delay, these orders may ship later than the original estimated ship date. Our apologies for any inconvenience. If we find that the drop is going to be delayed by more than 30 days, we will let you know.
If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button on your transactions page and our Community Support Team will be able to help cancel your order up until it is ready for shipment.”
Hopefully you all got it just like me.
I have no idea where the knives are. I don’t work for Massdrop or Morakniv, but I wish I did (I’d work for either). I’m just a customer, just like you.
Yes I want my knife right now also, but I just have to wait.
I would suggest contacting Massdrop and lodge a formal complaint.
lexxaI'd also like some update on when this is actually expected to ship. 11 days past the expected ship date, an update beyond order placed would be nice... something indicating that the new expected ship date is X or delayed for Y would be a good idea
I joined the drop for the cheaper Morakniv currently on Massdrop. It would be nice to get some standalone firesteel or ferro rod drops for those of us who already have many knives, although I definitely see the value to these combos as well.