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370 requests
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110 Sold
Product Description
Originally released before the turn of the millenium, the Dolch Computer Systems keyboard took the world by storm with its unique gray-brown keycaps, white legends, and iconic red escape key. That aesthetic is faithfully recreated here in this 152-keycap set by WINMIX Read More
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I also received sets with mangled stems.
If anyone is reading this and has the same issue, please know that MD offered me a replacement set, which should be shipping in 3-4 months or a return/refund. No partial refund was offered, as another user reported.
Apparently they're not reaching out to people to inform them of the replacements, so you'll have to contact Support yourself.
I literally just got my set. That the hell is this? Looks like every single set is this way too?! How is this even acceptable? Why would these leave the factory like this?
well... i was hoping to dodge the issues. had kinda hoped this was isolated.... it isnt. mine are complete unusable garbage. literally... some of them fall around on the stem and wobble like crazy. they are completely screwed up.
i have 2 sets here... about 75% of the caps are like this. its beyond incomprehensible that nobody bothered to check the quality on these before shipping them out. (or worse, did they check, and just decide to screw people over?)
https://imgur.com/Qyhz1fI https://imgur.com/LjMhFdu https://imgur.com/xDOzMbI https://imgur.com/e71yxCd
I was pretty much told it is what it is.
"Thanks for reaching out. This is Cheyenne with Drop Community Support. I'm truly sorry your WINMIX OSA Dolch PBT Keycap Set arrived in that fashion, and I'd be happy to assist you with this!
We only order the exact quantities needed for each run, which means there is no extra inventory available to send as a replacement. Our business model is based on group purchases, so we do not have the ability to procure individual replacements from the vendor at this time. I do have alternative options to offer you.
1. I can send you a prepaid return label and issue a full refund once the our warehouse has accounted for the merchandise.
2. I can issue a $20 partial refund and you keep the Keycap Set as is."
Pingswell... thats better than nothing i guess. if theyre as bad as some of the ones i see (where the D in the legend looks like a B, and blurred to the point you cant read them)... you can at least get your money back.
still waiting on mine. really hope i dont have to deal with this.
hopefully the manuf can chime in on a quick question that occured to me today. because this is a relatively new profile, i dont know how these are shaped.... i know them are oem height versions of SA... but what size is the surface area of a 1u cap? is it still the standard .500x.500 thats common on SA, or is it slightly wider because of the height change? any dimensions would be greatly appreciated.