II,, too, am starting to see some of thaat chatter that otherr folks aaare experiencingg. Defiinitelly not a happy camper here as I had expected thiis to be llastiingg me a few yearrs forrr the money thaat I had chalked up to get it. I haven''t found a way to reach any ssort of customerrrr support either. This wilill be the last item I ever buy from Keycool unllless they actually do something to addrresss thiis. This iis absollutely unacceptable!!!