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Showing 1 of 228 reviews about:
Gunnersmate2
1646
Jun 17, 2018
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KyleliI have the same issue with the track stopping and the Google screen popping up. I've contacted customer service for refund or replacement.
Kyleli
2
Jun 17, 2018
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Gunnersmate2Let me know what they say... I doubt they will allow for a replacement. Probably not buying from this again due to the abysmal quality.
Gunnersmate2
1646
Jun 17, 2018
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KyleliI will let you know. Massdrop's customer service has always treated me good. I only used the headphones two times in as many days. I wasn't expecting a lot due to the price but these were garbage.
Gunnersmate2
1646
Jun 19, 2018
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KyleliCustomer service just emailed me regarding the faulty headphones. They are replacing them. Crap headphones but good customer service.
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Now, less than a month (around 2 weeks) after using them since my daily driver broke, these have broken as well. I first started noticing errors when these were plugged into my Samsung Galaxy S8 and google assistant kept popping up randomly. Then, a few days later - youtube would start randomly pausing and selecting random videos. I soon discovered that these were all due to a faulty connector wire in the jack of my earbuds (rotating the jack would fix the issues) but soon after sound completely stopped emitting from the right bud. Honestly a disappointing experience.