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MelGeek Bee Keyboard Carrying Case
01 / 09
MelGeek Bee Keyboard Carrying Case
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734 requests
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919 Sold
Product Description
Ideal for meetups, commutes, and mech keys enthusiasts on the go, MelGeek’s Keyboard Carrying Case is a safe and stylish carry solution for 60% and 65% keyboards. To deliver durability without extra weight, it features semi-hardshell casing made from canvas and EVA plastics Read More
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keyboard_arrow_downChurchillW
423
Aug 11, 2021
Possibly interested in the carrying case, but the below posts make me weary. Have these issues been resolved for this Drop?
Kevin
5434
Outreach
Dec 4, 2020
This was supposed to cross-post to this thread a while ago but it was missed, but it applies to this run as well. (Your $15 credits will appear before Dec 5th).
Hey Everyone,
This is a comprehensive update regarding three Melgeek Runs: Mojo60 Keyboard + Bee Carrying Case, 'Plastic' Keycap Set, and Aviator USB Cables. (And Bee Carrying Case by itself)
As an overarching discussion of the situation, the bottom line is all three of these runs are extremely late and have lacked consistent communications and updates from the vendor (and by extension Drop). We understand how frustrating it is that you've trusted us with your money and your questions go unanswered and for that we sincerely apologize. Ultimately our internal operations have failed to provide the level of service that we aspire towards and we're reviewing our procedures to ensure that this doesn't happen to this extent again.
Moving forward we have a few announcements.
1) All users that participated in any of these runs, will receive a $15 Drop credit added to their account, regardless of whether they've cancelled their order, continued with their order, or cancel their order in the future. These credits will show up in your account on Monday Nov 23rd.
2) As alluded to in the point 1, anyone wishing to cancel their order may do so, just contact Customer Service and they'll look after you.
3) When the Melgeek products arrive at our warehouse, whatever extras (via cancellations) are available will be listed for sale on our site at the same price as the group-buy prices. You can cancel now, get your money back, receive your $15 credit, and THEN re-order the product when it's in-stock and available (keeping in mind you run the slight risk of someone else clicking buy before you). If you're uncertain about the product ever shipping, or uncertain about the quality of the final product, we suggest that you take this option as it removes any doubt about "why do you have my money and I have nothing to show for it?".
4) We're still sorting through the mess of coordinating inbound shipments with Melgeek. Stating the obvious, these products are ready many months after they were expected, and arranging freight shipments, during COVID, during the holiday season, is not straightforward. Shipping these products via air is not economical (we're talking $50+ per unit at present day rates since we have no previously reserved space), and getting space on an ocean liner, which we're currently arranging, is difficult at best. We'll get there, but it's going to take ~6 weeks for it to arrive, slating delivery most likely in January 2021. Once it's booked onto a freight ship, we'll have an estimated arrival date of the ship, which gets us an estimated customs clearance date, which finally gets us an estimated shipping date. End of January 2021 would be a safe bet at this point, with a couple weeks of built-in buffer (i.e. if things go smoothly, mid January, if things don't go smoothly, end of January).
Please understand that we've coordinated over fifty thousand group-buys on our platform with over eight thousand vendors. These runs associated with Melgeek rank in the lowest percentile in terms of proper communication and professionalism. The updates that community members have gotten from discord channels are better than what we've received in direct vendor queries. While they may have fantastic products, their operating style is incompatible with our platform. We will not be running Melgeek products on our site in the future.
I'll reiterate that this does not in any way excuse us from not communicating these problems to you in the past. Keeping you in the loop is important and has entirely fallen through the cracks. I'll be posting weekly updates from now on, even if it's to say "there's nothing to share with you".
Thanks for your time and patience on this. None of us want to be in this situation but we're here now, and we're going to make sure we all get through it.
December 4th Update: Cargo is physically on a ship, expected to arrive at our warehouse on Jan 5th.
December 11th Update: Cargo is still physically on a ship somewhere in the pacific, expected to dock on 12/29, and expected to arrive at our warehouse on Jan 5th. (We currently have a ship sitting outside of Seattle with a different product, that can't dock because of high port traffic, hopefully this won't be a problem by 12/29.)
December 18th Update: No news, just expecting things on track with last week's update.
December 30th Update: Still on a ship, but the most recent update of delivery has slipped to 1/15.
January 13th Update: Tracking shows that it should arrive at our warehouse on 1/15
January 17th Update: These are at the warehouse. They need to be unpacked, counted, etc. Ideally start shipping end of this week.
January 28th Update: These are 100% shipped.
(Edited)
KeebWeeb
2
Nov 28, 2020
Any use on shipment? Is there an estimate that can be given when the products will be shipped? Apologies for asking too many questions, I know Corona virus may affect shipment, but this is a little longer than I had expected.
VoodooBear
45
Dec 1, 2020
KeebWeebAccording to posts made on the other Melgeek Drop pages, it looks like we're looking at late January 2021 for them to start shipping. That said, that update hasn't been posted here and it was not mentioned at all there either. I'm hoping it was just an oversight on Kevin's part. I asked about it on the cable GB, let's see what he says.
Kevin
5434
Outreach
Nov 20, 2020
Hi Everyone,
The issues/delays with the Melgeek runs has been escalated to me and I'm now working on it. I've started to dig into the issues and I'll have substantive updates to post over the weekend. Apologies for all this back and forth, and really appreciate your patience on this.
BeyonderX
3
Nov 21, 2020
Kevin@Kevin to the rescue! Much appreciated. Personally the lack of communication has been the most irritating for me. I completely understand the possibility of delays but being left in the dark for so long and getting seemingly generic/evasive answers when we try to reach customer service about an update was really bad. But I have full faith that everything will be resolved. Especially with you on the case. Looking forward to an update.
JaleesaG
1550
Marketing Team
Nov 10, 2020
Hi everyone,
Firstly, we want to apologize for not providing timely updates for the MelGeek runs. This is definitely not the ideal experience and we take full responsibility for the lapse in communication. We also apologize for the long delays with these runs.
We’ve been following up with the vendor frequently and have a few updates to share regarding the status of these runs:
MOJO60 KEYBOARD + BEE CARRYING CASE
The Mojo60 keyboard and Bee carrying cases are fully packed and ready to ship from the vendor to our warehouse. We’re currently waiting for the courier to pick them up. Once they arrive at our warehouse, we’ll get them shipped out to you as fast as possible.
‘PLASTIC’ KEYCAP SET As for the Plastic Keycaps, the vendor has reported issues with the spacebar mould, images provided below. We’re awaiting further clarification on what that means as far as a new shipping timeline. We will follow up with the vendor over the next week and expect we’ll have a better estimate to share soon.
AVIATOR USB CABLES We’re still waiting for a vendor update on the USB cables. As with the Plastic Keycaps, we’re continuing to follow up and expect to have more information to share next week. Moving forward, we’ll be updating this thread weekly with the latest updates, so be sure to check back. If you decide you’d prefer to cancel for a full refund, please write into Community Support at drop.com/support. Thank you so much for your patience.
‘PLASTIC’ KEYCAP SET As for the Plastic Keycaps, the vendor has reported issues with the spacebar mould, images provided below. We’re awaiting further clarification on what that means as far as a new shipping timeline. We will follow up with the vendor over the next week and expect we’ll have a better estimate to share soon.
AVIATOR USB CABLES We’re still waiting for a vendor update on the USB cables. As with the Plastic Keycaps, we’re continuing to follow up and expect to have more information to share next week. Moving forward, we’ll be updating this thread weekly with the latest updates, so be sure to check back. If you decide you’d prefer to cancel for a full refund, please write into Community Support at drop.com/support. Thank you so much for your patience.
MelGeek
3538
0.01
Nov 11, 2020
JaleesaGSo sorry for all delays , just some updating:
1. plastic keycaps are ready now in our warehouse; 2. the aviator usb cables are in our warehouse awaiting for pickup since Octorber .
have a nice day .
KeebWeeb
2
Nov 3, 2020
Not me, but support on 27th oct.
Thank you for reaching out to Drop Community Support. My name is ..., and I understand you have some concerns over the shipment delay.
I am flagging this to my logistics team so we can get a new expected ship date for everyone in the launch.
We'll send an email update as soon as we have information to share. If you prefer not to wait the additional time you may cancel your order by going to drop.com/transactions.
In the meantime, please let me know if you have any additional questions or concerns.
smilindown
45
Nov 4, 2020
KeebWeebI am sure they have been sending this copy paste email since early October, even if not, people have been cancelling their orders cause of the lack of authentic communication between the vendor or the manufacturer with the community.
smilindown
45
Oct 25, 2020
Decided to cancel this order. Waiting nearly two months for any information just really makes this not worth my time.
Sail4sea
178
Oct 25, 2020
I am getting fed up. I want a keyboard case. However, I am not even sure this will fit the keyboards I have now, even though this is supposed to be an oversized case. The delay in shipping was already unforgivable.
I already received my keycaps from another drop and that one took so long that cheap dyesubbed knockoffs of the caps I ordered appeared on Amazon before I received the caps I order here on drop. Since keyboard cases aren't really a fashion statement like keycaps are, I could buy any keyboard case that had a reasonable expectation of being the right size and it would be fine.
Maybe a bit of communication about what the hold up is would be better than no communication at all. For the keycap order, I had to join a Discord server to get updates from the keycap creator because Drop wasn't able to give reasonable updates.
BOOMISHOTYOU
27
Oct 17, 2020
Cancelled. Shouldn't have to wait this long for a trivial item. Ordered a nicer case from kbdfans. Dunno what the deal is with some companies but even in the heart of covid origins they manage to get their orders out within days. Only things I won't cancel anymore are kits I just cannot get without waiting the requisite 6 months to a year plus 3 months additional wtf time. Keyboard case?, lol no thanks...….
DaddyWilson
110
Oct 28, 2020
BOOMISHOTYOUWhich case did you order from kbdfans? Looking for options so I can take a similar plan of action as you. Thanks.
BOOMISHOTYOU
27
Oct 29, 2020
DaddyWilsonI got their 65% but they have a few different sizes. 35 bucks but you pay 20 for shipping but to your door in 3 days after you get a FedEx number. Great company to do business with. Drop has its purpose dont get me wrong but some of these gbs dont have to end up like this....
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