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187 requests
Product Description
Ergonomically designed for gamers of all types, the Mionix Naos 5000 features an Avago 9500 laser sensor, which provides up to 5,040 DPI with three-step in-game adjustment. Seven Programmable buttons and storage for up to five different profiles allow gamers to customize macros and create configurations to suit any game type Read More
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
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I requested the Naos 7000 and just got the shipping info. If you check the order details in my transactions, it should be updated to whatever mouse you requested.
Individual shipments are being prepared now! Our warehouse team received the group's bulk order earlier and have already broken everything down into the individual packages. As soon as your package is scanned into the courier's system an email will be sent with shipping confirmation and tracking info.
Expect another update from us on 6/16 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
The vendor informed us that the group's order was picked up and is on its way to our warehouse in New Jersey. Based on the tracking provided, the order is scheduled to arrive on 6/13.
Expect another update from us on 6/14 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Our vendor is currently working on preparing the order for shipment. Based on current estimates it should be on its way to our warehouse late next week. We will make sure to keep updated on the shipping schedule.
We understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 6/6 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We have submitted the updated order with the vendor and they are currently working hard to prepare the order for shipment. As before, as soon as the group's bulk order is ready they will ship it to our warehouse in New Jersey. We will make sure to update the group with the shipping schedule as soon as we receive it from the vendor.
Thanks for your patience and expect an update from us on 5/31 or sooner if something comes up.
I participated in the previous drop and it isn't in my transactions section anymore? I've been checking it frequently for the past month or so since I ordered it and it disappeared today. This is worrying me, am I the only one?
We just received mixed news from the vendor. Per the previous update, the units were picked up and on the way to our warehouse. We looked into the tracking information last week and saw that the shipment hadn’t moved. We subsequently contacted the vendor who let us know that their inventory system was incorrect and that those units were unavailable to ship.
We have been in communication with the vendor and due to the community's immense support they have agreed to offer all group members in this drop the option to change to either the Mionix Naos 7000 (https://www.massdrop.com/buy/mionix-naos-7000 <https://www.massdrop.com/buy/mionix-naos-7000>) or the Mionix Avior 8200 (https://www.massdrop.com/buy/mionix-avior-8200-mouse <https://www.massdrop.com/buy/mionix-avior-8200-mouse>).
If you are interested in switching your order, please contact our Community Support team using the “Contact Support” button in your transactions page (massdrop.com/transactions <http://massdrop.com/transactions>), before Thursday (May 26th) at 5pm PT. They will be happy to change your order with no additional charge.
We understand that this option may be undesirable. Group members who are not interested in changing to the option provided will have their order automatically cancelled on Thursday if they have not contacted Community Support.
Thanks for your patience and expect an update from us on 5/27 or sooner if something comes up.
elimelendezI asked support to change my order to the 7000 but it was changed to the 8200 instead. I sent another request, I really want the 7000 please :(
EDIT: **fixed