Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
That's what referred to as "anecdotal evidence." That's what people resort to using when they can't actually prove a claim with scientific evidence.
At this point, even if the cables did make a difference (which they don't) I wouldn't purchase from your company. I know it's your job to help promote the brand, but it's unethical to promote abilities of a product that have been disproved.
Hopefully, at this point, the people on here at least know what to realistically expect from this drop.
Feel free to add those to your list.
I mean, nobody can PROVE that these quotes aren't real, right? That must mean your product works!
SCIENCE!