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Ultimate Ears 18 Pro Custom In-Ear Monitors
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Ultimate Ears 18 Pro Custom In-Ear Monitors
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2.8K requests
Product Description
If universal IEMs lose their seal and don't sit right, or if silicone and foam tips just aren't doing it for comfort, try custom Ultimate Ears. The UE18 Pro is molded exactly to your ear shape, offering the noise isolation and accurate presentation required by professionals and enjoyed by serious audio enthusiasts everywhere Read More
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keyboard_arrow_downpyfgcrl
40
Apr 4, 2017
I've added the 18 Pro+ to the polls here https://www.massdrop.com/vote/Best-Custom-IEM-for-1000/ , here https://www.massdrop.com/vote/-Best-Of-Custom-IEM and here https://www.massdrop.com/vote/Custom-In-Ear-Monitor if anyone cares to vote for and see the updated version drop here at some point in the near future…
Brandon123
168
Jan 9, 2017
So is massdrop just ignoring the issue now. I got an excuse saying it's a holiday in the us but 10 Jan now and 9 Jan in the us now. Holidays aren't that Long am I right?
John_1
454
Mar 29, 2017
Massdrop said they rarely ever change things after a drop ends but to watch the page for an announcement if they decide to modify the offerings in this drop (never happened).
Brandon123
168
Apr 8, 2017
John_1An apology or comoansation for lying should suffice. But im expecting too much
A community member
Jan 6, 2017
is the ue18 using the 0.76mm pin????????
Eric_Yu
23
Dec 24, 2016
WTF? Mine still mot ship yet? and even better! It is Christmas time.
Merry Christmas to you all at Massdrop!
Just refund me the money.
Brandon123
168
Dec 22, 2016
Who else feels cheated? I got my ue 18 liked it and three days later low and behold the 18+ appears
Brandon123
168
Dec 22, 2016
Brandon123Don't take it personally but I wouldnt even call it a deal. The promise was to ship it out after receiving it form ue by 7 days. I understand customs have delays but that isn't my only issue with it the fact is it was called the flagship and th exact we weren't told of the ue 18 plus doesnt seem right.
Brandon123
168
Jan 9, 2017
Brandon123I dunno maybe offer a confirm ticket or priority for the hd 6xx and that should be fair
sethmww
3
Dec 20, 2016
I purchased Ultimate Ears 18 CIEMS from you two weeks ago, under the impression they were under a discount. Unfortunately, upon receipt of them I learned that they were a discontinued product and were being sold retail for 200 less than I paid Massdrop, and they were replaced with a new product and will no longer be produced anymore. I have called ultimate ears and they told me to contact you. I will pay full retail at the discounted release price for the new version for the new version of the CIEM, but I will not accept this product that was sold under a false pretense.
If the matter is not rectified immediately, I will take my matter to your forums, to head-fi, and to the FTC for false advertising and fraudulent inducement. The product was discontinued 1 day after I received it and replaced with a new product on sale for 200 USD more than I paid for the obsolete product. I’m furious, as I feel as I have been defrauded and cheated, the point of group buying is to get discounted goods at good deals, not closeout items at above retail price. You clearly knew this was a product at the end of its lifecycle being replaced and you went forward with the drop anyway.
This was wrong, and you took good hard earned money form many people that can’t afford to waste it ( fortunately I’m not one of them ), but the whole drop was wrong on the part of both massdrop and Ultimate Ears, and reflects poorly on both brands. What I want and will make me a happy Massdrop and Ultimate Ear customer is to pay the full introductory price for the new CIEM and to return the old model in exchange for the new model. I will not post about this or discuss it anywhere. I really think you should offer this to everyone, but I will not mention it anywhere if you accommodate me.
If you don’t I will attempt to get all the other drop participants to follow me and pay for a legal action against both companies and I believe we will achieve the same results, juts on a larger scale w/ you paying the legal fees. Everyone makes mistakes, it’s time to man up and say maybe this was wrong. We really pissed some customers off. And the few (like me, or if its only me) that are angry, make the problem right. For Ultimate Ears you have a brand that you built that you want to keep pristine for life, for Massdrop, you also don’t want customers to feel cheated. Please come up with a resolution for me, ill pay any reasonable difference. Let’s just compromise so all sides are at piece with the transaction.
Best
Seth Warshavsky
If the matter is not rectified immediately, I will take my matter to your forums, to head-fi, and to the FTC for false advertising and fraudulent inducement. The product was discontinued 1 day after I received it and replaced with a new product on sale for 200 USD more than I paid for the obsolete product. I’m furious, as I feel as I have been defrauded and cheated, the point of group buying is to get discounted goods at good deals, not closeout items at above retail price. You clearly knew this was a product at the end of its lifecycle being replaced and you went forward with the drop anyway.
This was wrong, and you took good hard earned money form many people that can’t afford to waste it ( fortunately I’m not one of them ), but the whole drop was wrong on the part of both massdrop and Ultimate Ears, and reflects poorly on both brands. What I want and will make me a happy Massdrop and Ultimate Ear customer is to pay the full introductory price for the new CIEM and to return the old model in exchange for the new model. I will not post about this or discuss it anywhere. I really think you should offer this to everyone, but I will not mention it anywhere if you accommodate me.
If you don’t I will attempt to get all the other drop participants to follow me and pay for a legal action against both companies and I believe we will achieve the same results, juts on a larger scale w/ you paying the legal fees. Everyone makes mistakes, it’s time to man up and say maybe this was wrong. We really pissed some customers off. And the few (like me, or if its only me) that are angry, make the problem right. For Ultimate Ears you have a brand that you built that you want to keep pristine for life, for Massdrop, you also don’t want customers to feel cheated. Please come up with a resolution for me, ill pay any reasonable difference. Let’s just compromise so all sides are at piece with the transaction.
Best
Seth Warshavsky
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