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Product Description
For the yo-yo enthusiast who wants something no one else has, there’s the Yomega Aurora Borealis Glide. Available exclusively on Massdrop and in very limited quantities, this beauty is a riff on the responsive version of the company’s popular Glide—its aluminum body is treated to show a stunning rainbow of colors Read More
tee349Hey @lobster@athome@yoyo2000@tee349 please contact customer support through your transactions page. They should be able to sort out any issue that you might be having.
Henry_LYes I contacted customer support and sent pictures showing that the bearing does not fit on the base of the yoyo. Bearing is standard size so it's not the bearing, it is defective construction of the yoyo. They sent me form to request refund.
got this today, the yoyo is not balanced--the axle is either bent or tapped incorrectly. the thing vibrates like crazy when sleeping and rolling it on a table shows how wobbly the thing is. sucks. here is a video:
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
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The first batch of units has been shipped. People whose order has shipped should have received an email with tracking. The rest of the orders should be shipping early next week.
Thanks for your patience and expect an update from us on 4/5 or sooner if something comes up.
Thanks again for joining this drop! We have submitted the group's order with the vendor for the Yomega Aurora Borealis Glide and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 4/14.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 4/1.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).