Click to view our Accessibility Statement or contact us with accessibility-related questions

Massdrop Testing Local Shipping in European Union

more_vert
search

This is a test.
Hey everyone, We’ve been paying close attention to all of you who have discussed our current shipping experience in different parts of the world, particularly in Europe.
search
Today,  we’re kicking off a new shipping method test in European Union countries, so we can better evaluate how we can improve this experience for members located in these markets. Select audio products will be available to ship from our test warehouse in Europe with delivery expected within 5 business days. Most will arrive at your door with no post office pickup, though some exclusions apply, depending on your address. All prices in this test have been adjusted to include VAT, shipping and handling, and will be in USD. Quantities are very limited so don’t delay. Once quantities have sold out, we will be evaluating the success of the shipping test, and will move forward either with the new prices that include VAT, shipping and handling (based on USD pricing), or revert to the original pricing structure. PLEASE NOTE: The products in this collection have been specifically set up for this shipping method. These are:
search


Here are some answers to some possible questions you might have:

What is VAT? Simply put, “Value added tax” or VAT is an indirect tax, which is imposed on goods and services at each stage of production, starting from raw materials to final product. It is applied in EU countries. Why am I being charged in USD instead of Euros? As this is a test, our system isn’t currently set up to properly support other currencies. This will not be part of a permanent solution. What happens if there’s a problem with my order? If you have an issue with your product or order, the process will be the same as with our other products. You can enter a ticket with our support team (www.massdrop.com/support) and they’ll be able to help you out. Why no Sennheiser products? We've chosen to roll out European distribution as quickly as possible, so our logistics and supplier coordination is still getting ironed out. We hope to eventually have everything available for European distribution, but it will be a gradual process. At this time, we have no ETA on when our Massdrop x Sennheiser products will be available via this new shipping method. What happens next? Indeed, this is a test, but we want this to lead to a more permanent solution in giving members living in Europe a better overall experience and meet the demand of our products in this and other markets. We will be evaluating the success of this test in real-time in the hopes of deploying this shipping method immediately in an official capacity. We will keep you posted on how this rollout may happen and which products beyond those in this test will be supported.
European Audiophile Collection
Disclaimer: The products in this collection have been specifically set up for this shipping method.

We appreciate your support and welcome your feedback with this experience.
Good or bad, we want to hear it all so let us know what you think.
Thank you all for being a part of the Massdrop Community.
EDIT:
PART 2 IS NOW LIVE!
https://drop.com/talk/23671/testing-local-shipping-in-european-union-part-2


(Edited by moderator Duncan)
263
281
remove_red_eye
97.7K

search
close
PedroGabriel
36
May 26, 2022
Any update @Drop ?
Friso
1
May 10, 2021
I just bought a sennheiser hd 6xx, and live in the netherlands. How long will it take to receve my headfone?
JohnNyxtas
1
May 28, 2021
FrisoDid you get them? You pay any fee?
J1Sub
4
Mar 27, 2021
So sad EU store is closed, don't even know it was open before..
ragecandy
0
Oct 14, 2020
When are you gonna ship to mexico I have to pay out the a** to import with a third party courier u.u At least list focal and sennheiser on amazon like the hifiman stuff so there's an easier way to get them...
Will2416
75
Sep 5, 2020
@Drop so what's going on with this? You have currently two headphones I want to purchase but I can't because shipping and import taxes make it more expensive than retail on amazon.de, even if the products by Drop are not 100% comparable. So what's the deal?
Manwue
4
Jan 6, 2020
When you will put the new collection with European Shipping.
Grahamer72
8
Dec 16, 2019
I heard the EU store is closing. This true?
Juksu
2
Nov 27, 2019
Managed to snag myself a pair of the he4xx's. Very happy with the product, post package could use at least some filling material.
edkode
0
Sep 13, 2019
Thanks to this I can finally order the HE4XX's now. Which I did. Importing from USA isn't an option.
AndyJMyers
0
Aug 21, 2019
When do you expect to get the Sennheiser HD6xx back in the European shipping offer, just wondering how if I should hold off or get something else?
Showing 14 of 195
keyboard_arrow_up
Newest
195 OF 195 POSTS
keyboard_arrow_down
Oldest
Trending Posts in Drop Hub