EvanM59Hey @EvanM59
I'm really sorry you are having issues with this product. We have talked to the manufacturer and they have provided this link for reset of initialization.
https://www.youtube.com/watch?v=psENZfnePjM
Can you give it a try?
SusanAYou sold a defective product and you knew it
And you hide behind the :
“We”re not responsible after 30 days excuse”
If you can’t quality control your offerings then don’t sell them.