Showing 1 of 24 conversations about:
Suyang
7
Effect Audio
Feb 15, 2020
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This is Suyang from Effect Audio, thanks for all support from Drop community and we can feel the love here and we are surely doing our best to make great deals with Drop now and future. I'd like to take this chance to answer some of questions and concerns below.
  1. Origin was initially introduced to market as EA's first entry cable for our audiophile friends to replace the stock cable, that could costs you about $40-$60, however Origin is made of Silver Plated OCC material which sounds way better than stock cables on the market in terms of resolution, detail and musicality. We were selling at $89, with trade in your stock cable, there is another $39 waived, makes a $50 EA brand cable.
  2. About the warranty, it comes with one of the best warranty terms on the market for cables, which is one-to-exchange for any manufacture defects.
  3. Lead time, it will deliver to your doorstep as it stated.
  4. Our QC issues has became a top topic in 2019, and company has improved and reenforced procedure to ensure the products that we ship. We/as Effect Audio takes full responsibility of our product quality, anything initial failure happens to our product, you will get the next tier product as compensation for Free. We are confident to make our brand better and provide quality and attractive product to the community.
Regards, Suyang Founder of Effect Audio
Feb 15, 2020
raymogi1
6
Feb 16, 2020
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"top topic in 2019". Seems like it's persisting. Consider me not convinced. Besides, we don't want a good exchange program, we want a worry free product. Good luck on your drop.
Feb 16, 2020
LaymanTerms
6
Feb 16, 2020
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Perhaps start offering some real proper stuffs on here instead of treating us droppers as fools and offering subpar items at 50 a piece
Feb 16, 2020
LouAlderm
12
Feb 16, 2020
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I'm pretty sure the exchanges and and warranty is exactly what we don't wanna go through.
Feb 16, 2020
Suyang
7
Effect Audio
Feb 16, 2020
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Thank you for your feedback and wishes, cheers!
Feb 16, 2020
Suyang
7
Effect Audio
Feb 16, 2020
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For sure. We have some progress and will continue to put efforts on product quality to minimize the chances of happening.
Feb 16, 2020
Philo_Ph1le
12
Feb 17, 2020
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I've read the other replies and... ouch! People will bite that friendly looking hand, I hope your reflexes are ready. Maybe Asians are friendlier online but Westerner's are just waiting to tear something apart. I'm looking forward to this, I even hope all worst QC issues show up because if you handle them well and treat me like a good person and take care of me at this level of your product line, then I'll be far more likely to consider your higher end options which are absurdly expensive. But if I can say that EA really took care of me for a 50 buck whatever, then 300+ options are relevant now. And i'm the type to be cray enough to buy Horus, I can't imagine how it would be worth it but I'd love to be proven wrong. And that's from starting at 50 dollars, the potential to get customers involved in the 1k range has to come from 50s. If you suck then I save myself a lot of time after paying a lot more for something fancy. This p;ace is experimental right? or did I miss the whole point of something, somewhere? Yeah the assholes are everywhere
Feb 17, 2020
Philo_Ph1le
12
Jun 16, 2020
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Hi Suyang, thanks for the gift. I think you came through. I was crazy enough to buy the ALO Gold 16 (a measly 1000) to compare, but sadly The Horus will jave to wait as COVID stole my money. Thank you for this offering though, I use it daily.
Jun 16, 2020
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