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yuriy
0
Aug 7, 2013
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It would be nice to get an update from Massdrop about what's going on with wrong power supplies. Will this affect everyone participating in this drop or was there a mistake with just a few packages? I'm assuming the correct power supplies will be mailed out at no charge to those who receive the wrong one.
nelson
5275
Aug 7, 2013
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yuriyHey guys,<br /><br />We are sorry about the delay and the incorrect power supply that was included within the package. The vendor mistakenly shipped us the European model even though we specifically ordered the North American spec E09K.<br /><br />Having said that, we have sourced North American power adapters earlier today and they will be overnight to us tomorrow. At which point, we will try to have them ship out to everyone as quickly as we can.<br /><br />We are doing everything we can to resolve this quickly. If there's anything else we can do to help, feel free to shoot us an email at support@massdrop.com.
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