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Product Description
Weighing less than an ounce and measuring only 2.9 inches long, the pocket-size Lumintop Ti Tool runs on a single AAA battery. Made from 6AL4V titanium, it features diamond-patterned knurling for grip, and it offers three separate brightness modes—low mode provides up to 5 lumens, while high mode offers up to 110 lumens Read More
Does anyone else take issue with this?
They drill a hole in the end cap to attach something to.
They provide a min-split ring as a starting point since it's such a small hole & flashlight.
They even provide a larger split ring and mini-carabiner.
However, the hole in the end cap is too small for even the provided min-split ring to even start to attach anything to this flashlight.
What's the point???
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Or is mine defective?
Please say it's defective and this isn't just a dumb design.
ZUUL42
A warning for anyone considering purchasing this light. It has *no warranty* and you have 30 days to return it to Drop if there are any issues. FYI.
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David Q (Drop Community Support) Nov 13, 8:40 AM PST Hi **********, Thank you for getting back to us! After reviewing your order of the Lumintop Ti Tool AAA Titanium Flashlights, I see that you received the flashlights in April of 2019. Regrettably, a warranty was not included with the flashlights. For products that do not have an included manufacturer's warranty, customers have 30 days from the date of delivery to report an issue. For products that include a manufacturer's warranty, customers must report an issue within the stated warranty period. After reviewing your transaction, it appears that the time-frame for reporting an issue has passed, which means we are not able to provide a replacement or facilitate a return. Thank you for your understanding of this policy. I sincerely apologize for any inconveniences that this may have caused. If you have any other questions or concerns I would be happy to assist. Best Regards, David
stealthwingsDon't believe the box labels. I ordered 3 Nichias and got 3 Crees. Box label had a barcode: MDX-7407-NCH219BT, but underneath were 2 other stickers: TOOL TI-CREE and MADE IN CHINA. Drop refused to fix their mistake.
Here's what the different LEDs look like (titanium Cree on left, brass Nichia on right):
I really have to respect Massdrop. Their customer service is atrocious and they make NO attempt to conceal it. Just the evidence in this drop alone would suggest the company folded years ago.
No shame in their game!
They refuse to disclose Country of Origin. Never mention warranty. Frequently offer higher prices. Rarely offer cheaper or faster shipping.
It's like we're all in an abusive relationship, and just can't leave.
Like Charlie Brown and that freakin' football.
Light? What light?
Oh, right, this titanium one, with the proper color output, and the perfect size and design for my needs. Price looks good...
(please don't hit me, please don't hit me, please don't hit me...)
No.
(....just not in the face...... )
markyhundredsMatte.
But don't be surprised if they send you the wrong LED or if the tailcap switch stops working after a few months. And Drop will *not* provide any warranty exchanges unless you report problems within a month. I would suggest looking elsewhere. I went back to using an old Fenix LD01 and will not be purchasing from Drop again.
shows that there are 14 hours left, but when I click on it, it says Drop inactive. Would love to get the Titanium version as the Aluminum version is awesome.
A warning for anyone considering purchasing this light. It has *no warranty* and you have 30 days to return it to Drop if there are any issues. FYI.
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David Q (Drop Community Support)
Nov 13, 8:40 AM PST
Hi **********,
Thank you for getting back to us! After reviewing your order of the Lumintop Ti Tool AAA Titanium Flashlights, I see that you received the flashlights in April of 2019. Regrettably, a warranty was not included with the flashlights.
For products that do not have an included manufacturer's warranty, customers have 30 days from the date of delivery to report an issue. For products that include a manufacturer's warranty, customers must report an issue within the stated warranty period.
After reviewing your transaction, it appears that the time-frame for reporting an issue has passed, which means we are not able to provide a replacement or facilitate a return.
Thank you for your understanding of this policy. I sincerely apologize for any inconveniences that this may have caused. If you have any other questions or concerns I would be happy to assist.
Best Regards,
David
Dr_GOh wow, that sucks! Thanks for posting this though. 30 days is pretty slim while no other warranty? Here I thought it would be the opposite - name brand like Lumintop then backed up with The Drop. Sheesh so essentially you are on your own.
I picked up an original ti Lumintop AAA Nichia off Ebay and of course it came from China. Took awhile but eventually got it and somehow I knew the odds of a warranty would be slim. Lucky it's been fine but imagine if only that 30 day warranty existed and then after 1/1/2 weeks the light died. By the time it would be returned in China, the warranty period would be over. I've heard other cases where the lights fail or develop problems after 6 months so we'll see. They are pretty amazing till that point.
I just got mine, with a Nichia LED. The max brightness seems surprisingly dim, though. When I cycle it through low-medium-high (clicking it on and off three times in a row), the high setting seems barely brighter than medium, if it is all. I've tested using a couple different freshly charged Eneloops, as well as a Duracell. Is that normal?
Here are photos of the low, medium, and high settings (taken with exposure locked).
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Update: After playing with it a bit more, it looks like maybe it goes from high to medium to low (and then back to high)? At any rate, the high seems only slightly brighter than medium.
Update 2: It seems to be getting better. It definitely goes from high to medium to low, and the high setting is significantly brighter than before. I suspect that the reason it wasn't doing this before was because it was cold -- I had just brought it in from outside, and it was about 25º F out there. The light is performing as I would expect now, but if I'm right that the cold limits the LED's output, that's a little disappointing. This is what it looks like now (high, medium, low):
Bought 2 blue titaniums - I love this light.
One of the two had a tailcap failure for no apparent reason. I learned that Massdrop doesn't support this product and neither does Lumintop, with many unanswered support emails.
Seeing all the people with problems, I would strongly advise everyone to not buy anything from this manufacturer, and I wonder if I should buy anything that is not a US name brand from Massdrop at all.
It is a shame because I think that both their AAA and AA lights are the best (functionally) around.
VR_Latte100% agree. Worst customer support I've seen in a long time. I bought around 10 of these lights in a mix of blue titanium, regular titanium and brass. 3 were sent with the wrong LED. After all the failures I stopped giving them away as gifts. If you can't trust a flashlight to work when you need it it's just a paperweight on your keychain.
Olight I3E EOS, Fenix LD02 (original version, but now discontinued) and ancient Fenix LD01 are all better choices if you don't want to worry about whether or not your flashlight will suddenly stop working just when you need it.