Why haven't I received a shipping code or response from customer service for my order in over 3 weeks?
Hello, I apologize for using the community to post a customer service ticket essentially, but I haven't gotten any update from this website for my FIRST ORDER regarding some headphones I ordered. Essentially, my partner ordered me some gaming headphones ( Drop + EPOS PC38X) a few weeks ago. I have an attached screenshot of the confirmation code on this post. Normally I'd expect a shipping code to be provided, at most, a week later, but I decided to give this website a little bit more patience because to begin with, my girlfriend was skeptical, but after reading some posts on Reddit recommending this site, I convinced her it wasn't a scam. 3 weeks later, lo and behold, we still have not gotten any kind of shipping update. I am just wondering, on average, how long it takes for an order to get to the buyer here. I have ordered from websites like Shien and etc, so I am not really stressing anything, but considering the fact that I sent customer support an e-mail 10 days ago and have...
Sep 8, 2024
bought an UD-501 a few days ago and found it couldn't lock the USB signal. Checked some forums and seen it is a known issue: Teac UD-501, on macOS (versions above 10.10), does not handle properly resolution changes: if/when, by mean of some tinkering, you get it to work... then it will choke again as soon as you play a file that is lower resolution than previously played one (eg a 16/44.1 after a 24/96) :-/ Contacted Teac assistance and asked, at that point, if an UD-503 or 505, instead, would work but answer was... "Teac UD-501, 503, 505 all work fine macOS" so... packed up my unit and brought it back to seller for a refund
it's a shame as it was right what I need and was looking great paired with the HA-501 I already have