TFZ Exclusive Series IEMs Discussions | Drop

Free Standard Shipping in the US on orders over $99

Showing 1 of 129 conversations about:

TFZ Exclusive Series IEMs

Audiophile

FULL DISCUSSION

Hellodrop

Mar 23, 2018

Based on build quality, these iems are not "worth it". Yes, Massdrop honored their Warranty and offered credit, but I ordered three Exclusive 5's and 2 out of 3 had issues. Think of the worst buds in the World and tell me if any have failure rates so high.
The right driver of one pair buzzed within a week. I got credit for that pair.
The second pair's cables got wrecked while another pair worked fine. Both were used lightly. Because the warranty was out, I had to salavage to cables from buzzing headphones to make 2 working headphones out of 3. But if these headphones went out to 3 different addresses, 2 out of 3 recepients are screwed.
The working headphones are nice with certain daps... but I can't think of any other consumer product in 2018 that is essentially a basket of lemons.

Mar 23, 2018

Heliosiah

Apr 3, 2018

Hellodropcan you help me figure out how to get repairs or credit for these? I got the 5's, have an issue with the right unit as well. id like to either get credit or have them rma, it has this warranty card but i have no idea have to handle this issue. there's no instructions on this warranty card either so idk what im doing.

Apr 3, 2018

Vote

Hellodrop

Apr 3, 2018

HeliosiahContact Massdrop.

Apr 3, 2018

Vote

Heliosiah

Apr 5, 2018

HellodropI contacted massdrop and basically their response was that their grace period for returns was already over, even though tfzither's is much longer. So basically they just said they can't help me for shit.

Apr 5, 2018

Vote

Hellodrop

Apr 6, 2018

HeliosiahHence when the second one broke, I used it for parts.

Apr 6, 2018

Vote

HwoALanG

133

Jun 11, 2018

HellodropOMG~ my right ear bud is making buzzing noise. i am using it for first time at work... i really like the sound but questioning TFZ Build Quality... contacted Massdrop. still no answer yet. waiting waiting waiting....

(Edited)

Jun 11, 2018

Vote

Hellodrop

Dec 29, 2018

HellodropHa! So even the 2nd of the 3 we have left has finally bit the dust. The left driver has developed a buzz. Funny thing is that I was recently thinking about posting a follow-up, to remark about its positives. . . because these iems have them. . . They add a little color and timbre to upper mids and treble that slightly thrashes jazz and ska. And that sizzle with a reliable bass backbone just kept me going back to them. . . but fearing that they will soon break. . . and they did. Now I want a replacement. . . but fear all TFZ's might share some tint of this lemon.

Dec 29, 2018