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View Full Discussion @thinksound i bought the headphones in the last drop just received them in Australia, but there is a major channel imbalance .... left side has no low end and low sound .... right side has much more volume... have emailed massdrop but no reply ... can you help me
if so you would be able to get a new one from Thinksound, they are very good with this! Approach them with the problem and send it to them.
Send us an email at firstname.lastname@example.org and we will check out your situation. Please try the other cable to see if it is cable issue.
@thinksound thanks for your reply.... i tried another cable and still same issue. I got a reply from Massdrop stating that for thinksound, they (Massdrop) don't handle warranty issues and asked me to contact Thinksound directly. Hence will be sending through an email to you guys today.