Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 7 conversations about:
Looseleaf52
13
Jul 23, 2023
bookmark_border
I loved the sound of these from the moment I listened to them to the moment they stopped working, which was only a few months. My recent experiences with "off-brand" earbuds (these and the Helms, the latter of which fell apart after I used them once), solidifies for me the notion that small batch artisan gear may not be the smartest way to go. Despite the potential quality of the sound, the design and build of the gear is below acceptable and likely will put an end to the momentary joy you may be receiving. With the Helms, DROP could not replace them because they did not have any more stock so they refunded my money (except for $7.00 that they kept in the process). With the Akoustyx S-6, I can't even find evidence on the DROP site that I bought them (I assure you I did) so I have no way of requesting service or satisfaction. I have bought lots of gear from established companies like Sennheiser, Etymotic, Shure, beyerdynamic, and Koss (to name a few), and have always been satisfied with the quality of the sound and the build. The gear from Akoustyx, Helm, and uDuoo (a TA-10 headphone amp that I bought on DROP has a defective design which does not mute the output until the amp stabilizes - like all good amps do - and it fried my Audeze LCD-3s, which resulted in a $600 repair on the cans) is just not reliable, and you are taking a chance. A look back on the good gear I have bought that is still working versus the cheaper gear that is not has convinced me to stick with the established manufacturers. Otherwise, let the buyer beware.
(Edited)
Jul 23, 2023
Sonnia
6
Aug 27, 2023
bookmark_border
Looseleaf52Did you try contacting Akoustyx for help?
Aug 27, 2023
asigal
155
Aug 19, 2024
bookmark_border
SonniaAkoustyx has an active support staff--I'd be reaching out to them for warranty support first and foremost.
Aug 19, 2024
Looseleaf52
13
Aug 20, 2024
bookmark_border
asigalI did and they helped me out willingly. I agree with you that they are active in helping their customers and are forthright with their polidies. Not like the hocus-pocus service from Drop.
Aug 20, 2024
View Full Discussion
Related Products