Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 8 conversations about:
Ducky Intl' PBT Doubleshot Backlit Keycap Set
frankiee
0
Jul 12, 2018
Extremely disappointed with Massdrop and their customer service. I ordered the traditional Chinese bopomofo layout and received the Korean layout. I would also like to note that this was exclusively massdrop's error in sending me the wrong set and their customer service tried to blame it on Ducky, which is extremely unprofessional. I received the Korean layout in the correctly labeled Korean box and massdrop tried to partially blame it on the fact that it doesn't have manufacturer's warranty so I couldn't get a replacement. well of course not and even if it did, everything was correct on Ducky's end and it was just massdrop that sent me the wrong item. It's not like I received a traditional chinese box with the korean layout inside - ducky had sent massdrop the correct keys in the correct box and massdrop just packaged the wrong box to ship to me while trying to put the blame on ducky. Instead of a replacement, I was only offered a refund after they receive the return since they didn't have extras. After hearing about all the problems massdrop has with sending out the correct keycaps and this terrible experience, I'm never buying keycaps on massdrop again. This was a present and the person who received it was very disappointed it was entirely the wrong language, especially when traditional chinese caps are hard to find. If anyone has the traditional Chinese layout and wants the Korean, let me know.
Cyphre
2708
Jul 15, 2018
frankieeI think I may take you up on that offer, depending on what support says. Not all that enthusiastic about spending even more money for their mistakes.
/u/direcyphre
Thepenginator
0
Jul 21, 2018
CyphreIf not him then I'd love to try to swap with you. Ordered the Chinese set and got Korean, MD says they're out of stock and only want to give me a refund, but I'm assuming there must be a lot of others that also got bamboozled out of their caps they ordered.
Cyphre
2708
Jul 23, 2018
ThepenginatorOr just didn't read the packaging and shipped the wrong item. Seems oddly consistent that these swaps happened to the end customer.
Hit my up if you still have your Korean keyset.
Thepenginator
0
Jul 23, 2018
CyphreI still do! Maybe we can sort out a trade
PRODUCTS YOU MAY LIKE
Trending Posts in Mechanical Keyboards
lantz
Red Samurai on a 75%
Corsair K65 Plus Wireless GMK Red Samurai Moondrop Tactile Tessence
Apr 19, 2024
Keyled
My PRECIOUS!!!!
All that sweat and money paid off. I will use it wisely. Tokyo 60 GMK Serenity Gateron Oil KIng
Apr 19, 2024
TotallyJaded
How do you do per-key RGB lighting on a Shift V2?
I saw the online configurator that lets you do this on the Shift V1, where it spits out a compiled firmware file to flash. The V2 doesn't seem to have this function in the Windows configurator, though. I can't imagine the answer here is "you're going to have to manually write the hex for every key in QMK, compile it, and flash that".
Apr 18, 2024
AiheyStudio
Favorite Artisans
Dragon Pillar Artisan Keycaps Creative Resin Keycaps for 6.25u and 7u Space Bars
Discover the allure of our Dragon Pillar Artisan Keycaps – unique resin keycaps designed to adorn your 6.25u and 7u space bars. Crafted with creativity and precision, each keycap features an...
Apr 18, 2024
lwthunder
Drop CTRL V2 Mechanical Keyboard PCBA
If I want some hot-swap socket for replacement, where I can buy to ensure it fits this PCBA?
Apr 17, 2024
Drop Refurbished
Like-new products you can trustDrop Rewards
Get $5 for every 500 points you earn! Learn more
Drop Keyboard Club
Become a member and expand your keycap collectionCollaborate With Us
For Brands & DesignersFollow Drop