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Fresh
11
Jan 20, 2017
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georgecdisc
1
Jan 20, 2017
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FreshI would do a charge back on your credit card if Massdrop is not responding
Fresh
11
Jan 23, 2017
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georgecdiscAre you still willing to do it ? Because it is almost a week that massdrop hasn't charged me back. Only a few messages with a lot of misunderstanding and missleading information. Hell, they even offered me to wait for cables :))))))
After clearing the statements, they aproached the refund position. After that they aren't answering my e-mails. 4 or 5 e-mails not answered. They wanted me to choose either re shipping or refund. I said refund 4 days ago. And nothing, I've sent extra mails and also nothing.
The situation goes on.
After clearing the statements, they aproached the refund position. After that they aren't answering my e-mails. 4 or 5 e-mails not answered. They wanted me to choose either re shipping or refund. I said refund 4 days ago. And nothing, I've sent extra mails and also nothing.
The situation goes on.
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Yesterday I wanted to start refund process. And e-mailed Massdrop twice... dead silence. No answer no feedback no info whatsoever !
I've bought Philips SPH9500 for my friend and it came in like 18 days. Same adress, same process...
So something definetly gone wrong. And again thank you Massdrop.