sE Electronics Reflexion Filter X

Apr 21, 2015

Update for the group, We are still trying to get the freight forwarder to find the missing shipment of filters, but have yet to hear back. We will continue pestering them and following up until we hear back.
We have gone ahead and talked to other vendors and found an alternative option we would like to offer the group. We would like to offer the Acousti-shield AS32 (http://cadaudio.com/AS32_Acousti-shield_32.php) and a partial refund of $15 for you continued patience through the drop. To avail this option please reach out to us at https://www.massdrop.com/support and we will go ahead and process the item change and partial refund for you. Please make sure to send in your request before 5PM PT on Wednesday the 22th so we can get these shipped out for you ASAP.
For those of you who want to wait for the sE Electronics Reflexion Filter X no action is needed and we will keep following up until we are able to get these shipped to you via expedited shipping.
Thanks for your patience and expect an update from us on 4/24 or sooner if something comes up.

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Apr 16, 2015

Quick update for the group, we unfortunately have some less than stellar news that was passed on to us earlier today by the vendor. The freight forwarder chosen by the vendor has "misplaced" the shipment of 10 filters. They are sending a tracer, which will be used to look at all steps the shipment went through in order to find the bulk order.
This is unfortunate and unacceptable and we are currently looking at other vendors to fulfill your orders. In addition to this we are also looking at comparable products that are ready to ship to the group as well. We will have a clearer understanding of all options for you by Monday morning.
We also understand this delay is rather undesirable. If you prefer not to wait for the filters and want to have your order cancelled, just reach out to us at https://www.massdrop.com/support, and we will process the refund right away.
Rest assured that it is our priority to get your orders out to you ASAP.
Thanks for your continued patience and expect an update from us on 4/20 or sooner if something comes up.

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Apr 14, 2015

Quick update for group, we spoke to the vendor earlier today and it looks like they are still waiting for their allocation of filters to arrive. On 4/6 we were notified by the vendor that the filters were en route and scheduled to arrive by 4/8, but they weren't delivered as scheduled. The new date we have received from the vendor is 4/15 and they will work hard to get these packed and shipped within 24 hours. We will give them a call first thing on 4/15 to make sure everything is on track and will update the group as soon as we receive shipment confirmation.
Thanks for your patience and expect an update from us on 4/16 or sooner if something comes up.

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Apr 11, 2015

Quick update for the group, we are just waiting on the vendor to confirm that the group's orders were picked-up. We will be reaching out to them first thing Monday morning to confirm and will upload tracking as soon as we hear back.
Thanks for your patience and expect an update from us on 4/13 or sooner if something comes up.

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Apr 7, 2015

Quick update for the group, the vendor is currently waiting on their allocation of units and they are scheduled to arrive over the next 24-48 hours. Once the order arrives the vendor will get individual orders readied for shipment. We will update the group as soon as we receive shipment confirmation.
These are on track to ship before the end of the week and ahead of schedule!
Thanks for your patience and expect an update from us on 4/10 or sooner if something comes up.

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Apr 3, 2015

Quick update for the group. We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these to ship out from them directly to you.
We will update the group as soon as we receive confirmation that these have been packed and shipped. Currently we expect that these will ship inline with the expected ship date listed in the drop description page.
Thanks for your patience and expect an update from us on 4/6 or sooner if something comes up.

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