Travis (Drop Community Support)
Jan 11, 7:40 AM PST
Hello NWArkGuy,
Thank you for reaching back out to Drop Community Support.
After reviewing all the details we are still looking into what is causing the delay. If you would like to cancel this order you are elligible to do so.
If you decide you would like to cancel this order please reach back out.
Best,
Travis
NWArkGuy
Jan 11, 7:25 AM PST
As stated in my previous email, I have started the dispute process for this charge due to the lack of information or answers provided by your company.
I am severely disappointed both in the handling of this issue and your company as a whole now.
Your company has now lost a customer completely due to this problem.