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HassanS
3183
Operations
May 5, 2015
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We just received word back from our vendor and have a few updates for you all! The vendor has already shipped out around 100 units of the JayBird BlueBuds and should be ready to ship out a few more JayBird’s this Wednesday. However, we are still waiting on the Comply foam tips. These tips come from another vendor and the current estimate we have for them is the end of this month. We are working hard with them to expedite the process as much as possible!
If you prefer to cancel your comply tips we can ship the rest of your order before the end of this week. Please reach out to us at https://www.massdrop.com/support and we will get those refunded for you right away. If you prefer to wait we will remain in contact with the vendor and provide regular updates.
Expect an update from us by the end of the day Pacific Time on 5/8 or sooner if something comes up.
May 5, 2015
johthor
3
May 5, 2015
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HassanSThis problem with the Comply tips we have ordered does not make any sense at all. Massdrop should be able to get the tips from the US supplier immediately so why the delay. If Massdrop is unable to supply the Comply tips in a timely fashion I may cancel my complete order and buy from Amazon. Please confirm ASAP that it will not take a month for you to send the Comply tips with our orders. Thank you.
May 5, 2015
Hass
5
May 5, 2015
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johthorThey sure do take their time to reply
May 5, 2015
MDrop
3
May 5, 2015
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johthorAre they sending the Jaybirds now, and then the Comply tips a month later? Or are they waiting a month to send them both together?
May 5, 2015
iampransis
0
May 6, 2015
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MDropThey've already started shipping the Jaybirds. Mine's on its way now.
As for the Comply foam tips, I didn't order one so I'm not worrying about it. But it looks like they're going to ship it separately on a later date.
May 6, 2015
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