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LG 55" C7P OLED 4K HDR Smart TV
01 / 08
LG 55" C7P OLED 4K HDR Smart TV
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Product Description
A slim Smart TV with all the bells and whistles you’d expect from LG, this 55-inch is sure to be the focal point in any room. With LG’s Perfect Black technology, dark tones and colors are as dark as can be, which makes the vibrant colors really pop Read More
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keyboard_arrow_downMbot
191
Jan 17, 2018
This TV is last year's model. I wouldn't touch it with a ten mile pole. And something has never looked quite right with an OLED picture!
OLEDs are not very bright, and they have screen burn-in/ghosting issues. That's why this model is half price, and it also doesn't have HDMI 2.1
The new 2018 Samsung QLEDs are actually better in every aspect than the LG OLED. The Samsung QLED has VRR for variable fps-sync with the Xbox One X console / HDMI 2.1 / A new full-array backlight panel / 100% Adobe color spectrum / Super-fast latency / All HDR formats / Professional 2000 nits brightness (the OLED can only reach 150 nits in non-hdr mode.
The 2017 Samsung QLED already had better blacks than all other LED TVs, but now the 2018 QLED has been re-engineered for superior black levels, to the point where 99% of viewers will see it as better than OLED! How can I say that you might ask? The following comments are from an panel of experts who were personally invited by Samsung to review the new 2018 model in a closed session...
"One of the other TVs suffered less with backlight-clouding, striping and blooming than any other LCD TV I’ve ever seen, including Sony’s outstanding Z9D, but Samsung was so confident about the accuracy of its backlight controls in the new QLED Q9F replacement that it was prepared to use one of the toughest shots currently found on 4K Blu-ray to date to show off what it was capable of. That shot is the one in La La Land where Sebastian plays the piano illuminated against a near black backdrop by a single bright, bluish spotlight. And pretty incredibly, the demo unit of Samsung’s upcoming QLED 4K flagship managed to deliver this shot while exhibiting practically zero backlight clouding or haloing around the spot-lit area. Even though the intensity and brightness of that area looked actually slightly more extreme than it did on even the OLED TV.
And it was clear to all of us watching the demonstration that the new QLED model WAS DELIVERING BOTH THE BEST CONTRAST AND BEST LIGHT UNIFORMITY OF ALL THE SCREENS ON SHOW, of which one was LG's OLED TV. The 2017 QLED looked comfortably the worst with the La La Land scene, with grey bleaching of the black area running right across the scree and pretty much from top to bottom. The older QLED only came in third in this hugely difficult scene (though it improved massively with most of the other brighter footage shown during the demo), with the OLED coming second. Even the OLED, though, sometimes looked slightly greyer in the blackness around the spot-lit area than Samsung’s new OLED. So exceptionally well-controlled was the new QLED acklighting in this extreme shot - even when Samsung turned the lights off in the demo room - that it seems clear we’re not looking at just the results of direct lighting with plenty of dimming zones. Samsung’s new panel structure and processing is at work.
The new panel structure introduces a ‘black layer’ that essentially places tiny barriers between each liquid-crystal to ensure the light from each pixel goes directly forward rather than leaking into the ‘beams’ of neighboring pixels. Also Samsung’s latest processing engine, with its ability to finely analyze the lighting in the image and gently fade the light of each lighting zone towards its outer edges when required, also seems to be a pretty remarkable evolution in LCD backlighting, especially as it seems to work while delivering no evidence of the backlight ‘blockiness’ witnessed with previous LCD backlight innovations such as Sony’s Slim Backlight Drive and Panasonic’s ‘Honeycomb’ panel structure. I was seriously impressed, too, by how the exceptionally deep and uniform black levels which the 2018 QLED was capable of reproducing still contained plenty of subtle colour and greyscale details. It’s certainly not the case that the screen is just completely shutting off its backlights in the darkest zones to deliver absolute-but-hollow blackness.
Shifting tack, Samsung also ran part of the 4K HDR red crab sequence in Planet Earth II. This is a far brighter scene than the La La Land one, and more predictably the new Samsung QLED again looked the best of the four screens on show - by some margin. The colors of the crabs looked more dynamic but also more natural. The streams of sunlight through the trees looked punchier but also more full of subtle light and color detail. The balance of light and shade looked more consistently authentic and ‘right’. Peak details such as sunlight reflecting off the crabs’ bodies looked more dynamic. And also, more unexpectedly, the QLED picture looked more detailed and crisp than that of the other screens without it looking forced or processed.
Another section of the demonstration of Samsung’s latest QLED included a detailed and again convincing demonstration of how its combination of improved Quantum Dots (Samsung has made the red and green QD’s smaller to deliver a purer, wider color range that now covers 100% of the DCI P3 cinematic color space) and high brightness appear to deliver colors with more accurate volumes than one of 2017’s OLED TVs. To round the picture demonstration off, we were also shown the HDR10+ dynamic metadata system the latest QLED TVs will support. Clips of a variety of bright, detailed HDR shots of mostly nature scenes, full of rocks, trees and clouds, clearly revealed more refinement in the image’s colors; a generally more dynamic, three-dimensional look to the picture; and finally, clearly more detail in the very brightest parts of the image. We’re not done with the good stuff yet though. It also became clear during the demonstration of the new QLED 4K flagship’s black-level abilities that the latest screen seems to be delivering on a key undelivered promise of 2017’s QLED models by supporting a much wider viewing-angle than you usually get with LCD TVs. I’d say I got as much as 60 degrees off axis before I started to notice any contrast or color reduction. If this holds true with the finished, launched 2018 TVs, it would qualify as a superb result - presumably delivered by the new near-surface prismatic lens layer the latest QLED screens use to disperse the emerging images over a wider area (to compensate for having previously channeled the light with more focus via the new light-channeling barriers). Finally on the picture front, it was extremely clear - especially versus the Sony ZD9 and OLED models - that the new improved anti-reflection filter in the upcoming QLED is doing an even better job than last year’s QLEDS of boosting contrast and black level by limiting onscreen reflections. And that’s really saying something." The 2018 QLED models are the best TVs in the world!
OLEDs are not very bright, and they have screen burn-in/ghosting issues. That's why this model is half price, and it also doesn't have HDMI 2.1
The new 2018 Samsung QLEDs are actually better in every aspect than the LG OLED. The Samsung QLED has VRR for variable fps-sync with the Xbox One X console / HDMI 2.1 / A new full-array backlight panel / 100% Adobe color spectrum / Super-fast latency / All HDR formats / Professional 2000 nits brightness (the OLED can only reach 150 nits in non-hdr mode.
The 2017 Samsung QLED already had better blacks than all other LED TVs, but now the 2018 QLED has been re-engineered for superior black levels, to the point where 99% of viewers will see it as better than OLED! How can I say that you might ask? The following comments are from an panel of experts who were personally invited by Samsung to review the new 2018 model in a closed session...
"One of the other TVs suffered less with backlight-clouding, striping and blooming than any other LCD TV I’ve ever seen, including Sony’s outstanding Z9D, but Samsung was so confident about the accuracy of its backlight controls in the new QLED Q9F replacement that it was prepared to use one of the toughest shots currently found on 4K Blu-ray to date to show off what it was capable of. That shot is the one in La La Land where Sebastian plays the piano illuminated against a near black backdrop by a single bright, bluish spotlight. And pretty incredibly, the demo unit of Samsung’s upcoming QLED 4K flagship managed to deliver this shot while exhibiting practically zero backlight clouding or haloing around the spot-lit area. Even though the intensity and brightness of that area looked actually slightly more extreme than it did on even the OLED TV.
And it was clear to all of us watching the demonstration that the new QLED model WAS DELIVERING BOTH THE BEST CONTRAST AND BEST LIGHT UNIFORMITY OF ALL THE SCREENS ON SHOW, of which one was LG's OLED TV. The 2017 QLED looked comfortably the worst with the La La Land scene, with grey bleaching of the black area running right across the scree and pretty much from top to bottom. The older QLED only came in third in this hugely difficult scene (though it improved massively with most of the other brighter footage shown during the demo), with the OLED coming second. Even the OLED, though, sometimes looked slightly greyer in the blackness around the spot-lit area than Samsung’s new OLED. So exceptionally well-controlled was the new QLED acklighting in this extreme shot - even when Samsung turned the lights off in the demo room - that it seems clear we’re not looking at just the results of direct lighting with plenty of dimming zones. Samsung’s new panel structure and processing is at work.
The new panel structure introduces a ‘black layer’ that essentially places tiny barriers between each liquid-crystal to ensure the light from each pixel goes directly forward rather than leaking into the ‘beams’ of neighboring pixels. Also Samsung’s latest processing engine, with its ability to finely analyze the lighting in the image and gently fade the light of each lighting zone towards its outer edges when required, also seems to be a pretty remarkable evolution in LCD backlighting, especially as it seems to work while delivering no evidence of the backlight ‘blockiness’ witnessed with previous LCD backlight innovations such as Sony’s Slim Backlight Drive and Panasonic’s ‘Honeycomb’ panel structure. I was seriously impressed, too, by how the exceptionally deep and uniform black levels which the 2018 QLED was capable of reproducing still contained plenty of subtle colour and greyscale details. It’s certainly not the case that the screen is just completely shutting off its backlights in the darkest zones to deliver absolute-but-hollow blackness.
Shifting tack, Samsung also ran part of the 4K HDR red crab sequence in Planet Earth II. This is a far brighter scene than the La La Land one, and more predictably the new Samsung QLED again looked the best of the four screens on show - by some margin. The colors of the crabs looked more dynamic but also more natural. The streams of sunlight through the trees looked punchier but also more full of subtle light and color detail. The balance of light and shade looked more consistently authentic and ‘right’. Peak details such as sunlight reflecting off the crabs’ bodies looked more dynamic. And also, more unexpectedly, the QLED picture looked more detailed and crisp than that of the other screens without it looking forced or processed.
Another section of the demonstration of Samsung’s latest QLED included a detailed and again convincing demonstration of how its combination of improved Quantum Dots (Samsung has made the red and green QD’s smaller to deliver a purer, wider color range that now covers 100% of the DCI P3 cinematic color space) and high brightness appear to deliver colors with more accurate volumes than one of 2017’s OLED TVs. To round the picture demonstration off, we were also shown the HDR10+ dynamic metadata system the latest QLED TVs will support. Clips of a variety of bright, detailed HDR shots of mostly nature scenes, full of rocks, trees and clouds, clearly revealed more refinement in the image’s colors; a generally more dynamic, three-dimensional look to the picture; and finally, clearly more detail in the very brightest parts of the image. We’re not done with the good stuff yet though. It also became clear during the demonstration of the new QLED 4K flagship’s black-level abilities that the latest screen seems to be delivering on a key undelivered promise of 2017’s QLED models by supporting a much wider viewing-angle than you usually get with LCD TVs. I’d say I got as much as 60 degrees off axis before I started to notice any contrast or color reduction. If this holds true with the finished, launched 2018 TVs, it would qualify as a superb result - presumably delivered by the new near-surface prismatic lens layer the latest QLED screens use to disperse the emerging images over a wider area (to compensate for having previously channeled the light with more focus via the new light-channeling barriers). Finally on the picture front, it was extremely clear - especially versus the Sony ZD9 and OLED models - that the new improved anti-reflection filter in the upcoming QLED is doing an even better job than last year’s QLEDS of boosting contrast and black level by limiting onscreen reflections. And that’s really saying something." The 2018 QLED models are the best TVs in the world!
Mbot
191
Jan 25, 2018
The thing is - it was the OLED that had the slight blooming and the QLED had none.
peetza
9
Mar 14, 2018
This is my first product I've joined on Massdrop, so I'm really excited! I need to stay home to receive the shipment, so I'm trying to figure what day the TV is showing up. I read on another drop, their TV showed up on the shipment date. Does anyone know if "shipment" date is actually the delivery date? I haven't received any tracking info yet. :\
peetza
9
Mar 15, 2018
i just got my actually massdrop notification that the drop has shipped. so hopefully you'll get that soon.
billnye
65
Feb 6, 2018
@B.Hutch , perhaps you can clarify... You say below ( https://www.massdrop.com/buy/lg-55-inch-c7p-oled-4k-hdr-smart-tv/talk/1926011 ) that absence from an authorized dealer list shouldn't raise any red flags for buyers, but it seems that Massdrop is instead listed on LG's explicit "These are not authorized retailers" list: http://www.lg.com/us/authorizeddealers/lg_online_authorized_retailers .
(See also: https://www.massdrop.com/buy/lg-55-inch-c7p-oled-4k-hdr-smart-tv/talk/1925414 )
Is there anything in writing that confirms that LG will honor warranty on these purchases, despite the appearances from their website... or from Massdrop offering any similar assurance ?
Is there anything in writing that confirms that LG will honor warranty on these purchases, despite the appearances from their website... or from Massdrop offering any similar assurance ?
Tex-Arozzi
5852
Arozzi
Feb 11, 2018
You will get an email for warranty registration. It can take a week or two after you get your shipment. Please be patient. Thank you.
PghEO
13
Feb 12, 2018
As promised, I received an email directly from LG this afternoon, confirming that my TV---identified by model number and serial number, with purchase date 1/23/2018---has, in fact, been registered for warranty purposes. So for anyone still wondering, yes, the TV does come with an LG warranty.
All in all, the process went pretty smoothly for me, though MassDrop could've done a better job in the drop description spelling out exactly what is going to happen. The one thing that affirmatively did not happen in my case was the phone call to set up a delivery time. If not for my own efforts to contact FedEx delivery and get a message to the local distribution facility to deliver the TV before a certain time, I'm guessing I would've missed at least one attempt (meaning more time for the TV to bounce around on a truck).
All in all, the process went pretty smoothly for me, though MassDrop could've done a better job in the drop description spelling out exactly what is going to happen. The one thing that affirmatively did not happen in my case was the phone call to set up a delivery time. If not for my own efforts to contact FedEx delivery and get a message to the local distribution facility to deliver the TV before a certain time, I'm guessing I would've missed at least one attempt (meaning more time for the TV to bounce around on a truck).
Scrutape
18
Mar 1, 2018
Could a Massdrop rep please explain why LG has explicitly listed Massdrop.com as an unauthorized reseller? :(
http://www.lg.com/us/authorizeddealers/lg_online_authorized_retailers
http://www.lg.com/us/authorizeddealers/lg_online_authorized_retailers
Scrutape
18
Mar 2, 2018
LG has a handful of names on the "Unauthorized" list that are strange additions. I don't doubt that Massdrop is legit, I just hope this eventually gets sorted out.
rosnow
2
Mar 3, 2018
If you read that page carefully, it does not say they will not honor the warranty. It says they want to "ensure that consumers receive...(d) Warranty offered by LG". They want to "ensure" you are buying a legit product etc. It's a veiled threat maybe but they can't legally withhold a warrantee they have promised with their product. At least in California, a manufacturer cannot deny a warrantee regardless of the retailer. LG wants to control pricing. Typically a manufacture would control distribution tighter to keep the product out of the hands of a retailer who discounts it. That is what Apple does. LG wants the sales, so they are using scare tactics to keep you with the full priced retailers. That's not so classy but nothing requires you to fall for it...
bsatow
131
Jan 17, 2018
This better be an excellent TV. I just bought the 65" version from here. I will be mighty disappointed if I find it elsewhere cheaper or if the TV is a piece of crap. +$700 for the 65" version $2,359.49. Also, I hope this price isn't more expensive after the super bowl when the returns are cheap.
ENB90
3
Jan 19, 2018
No I understand that, but typically if you see overwhelming positive reviews, you have a few options. 1. You go with the majority and take a dive. 2. You look for negative reviews and take them as counter-points.
3. You but and if it doesn't meet your standards, can return or sell it to 3rd party.
Tcash74
3
Mar 2, 2018
All I called LG and asked if massdrop.com is an authorized reseller. They said no and that the warranty would not be honored so I cancelled my order
Tcash74
3
Mar 15, 2018
Seems like you and B.Hutch are working hand in hand. My post is old and I have moved on. If you buy it enjoy. If you are involved with the seller understand some may have issues with the warranty implications. If anything needs to Stop it is you posting to my old comments. You are the one keeping my post alive. It seems disingenuous and shady for your "boss" to link your approval as it potentially benefits his sales. I had no veiled motives with my posts. I only voiced a concern others have had in the past. Look at the other post. I wasn't the only one with the concern. Each time you respond to my comment I receive an email. There are much more meaningful things to worry about than my old post. Life is short move on and enjoy your purchase or your sales. Whichever side you stand on.
Aithos
13
Mar 21, 2018
Tcash74First of all: two weeks isnt an “old” post and as it was a current drop and one of the most recent comments I felt it was important to point out why what you were saying was inaccurate and misleading.
Secondly: I am not in any way shape or form involved with Massdrop, the vendor, LG or any other company that could in any way be relevant to the discussion. I’m a customer who has purchased numerous things over the past several years and dealt with both Massdrop and Vendor customer service and warranty issues in the past.
Also, I don’t work in sales, marketing, business or any other related industry (anymore), but I do have a background in sales/management and I have sold TVs and worked directly with their reps in the past (including LG). So I *do* know how these things work and I’m speaking as both a customer AND someone with knowledge of the process specifically related to THIS product and not an entirely unrelated industry.
Finally: I was posting BECAUSE other people might be concerned and you were posting false/misleading information and overwhelmingly driving the conversation. People need to know that you don’t know what you’re talking about and understand how Massdrop works so that they can make an informed decision rather than base it on completely unfounded concerns.
So to be extremely clear:
Massdrop is not a reseller. Period. When you make a purchase from them what you are really doing is authorizing them to make a purchase from a vendor on your behalf as part of a group. You purchase is through the vendor, not Massdrop, and as such your warranty is through the vendor.
Massdrop makes their money by taking a fee for facilitating the purchase and providing customer service and warranty assistance. If they weren’t trustworthy it would undermine their entire business model and they would go out of business extremely quickly.
Oh, and I’ve already received my warranty registration from LG with my S/N for the TV that was delivered Monday. I got the warranty info before it even arrived (while it was in transit). So I can also state definitively that LG is honoring the warranty.
Now I would kindly ask you to cease replying to me, I don’t appreciate being accused of being a shill or an employee masquerading as a customer by some random jerk who can’t just admit he was wrong.
Secondly: I am not in any way shape or form involved with Massdrop, the vendor, LG or any other company that could in any way be relevant to the discussion. I’m a customer who has purchased numerous things over the past several years and dealt with both Massdrop and Vendor customer service and warranty issues in the past.
Also, I don’t work in sales, marketing, business or any other related industry (anymore), but I do have a background in sales/management and I have sold TVs and worked directly with their reps in the past (including LG). So I *do* know how these things work and I’m speaking as both a customer AND someone with knowledge of the process specifically related to THIS product and not an entirely unrelated industry.
Finally: I was posting BECAUSE other people might be concerned and you were posting false/misleading information and overwhelmingly driving the conversation. People need to know that you don’t know what you’re talking about and understand how Massdrop works so that they can make an informed decision rather than base it on completely unfounded concerns.
So to be extremely clear:
Massdrop is not a reseller. Period. When you make a purchase from them what you are really doing is authorizing them to make a purchase from a vendor on your behalf as part of a group. You purchase is through the vendor, not Massdrop, and as such your warranty is through the vendor.
Massdrop makes their money by taking a fee for facilitating the purchase and providing customer service and warranty assistance. If they weren’t trustworthy it would undermine their entire business model and they would go out of business extremely quickly.
Oh, and I’ve already received my warranty registration from LG with my S/N for the TV that was delivered Monday. I got the warranty info before it even arrived (while it was in transit). So I can also state definitively that LG is honoring the warranty.
Now I would kindly ask you to cease replying to me, I don’t appreciate being accused of being a shill or an employee masquerading as a customer by some random jerk who can’t just admit he was wrong.
D1g1talS0ul
17
Jan 16, 2018
macman806I've had a B7 55 since November with no issues. Use it as my desktop monitor and for PS4. Have had no issues even after putting 50+ hours into Bloodborne. When input is set to I have the screensaver set to 3 minutes, just to be on the safe side.
Tex-Arozzi
5852
Arozzi
Mar 3, 2018
Everyone,
I will state again. These are 100% brand new unopened US spec/model product. They will have a 1 Year Warranty directly from LG with full service and support. Your registration email for your warranty will come directly from LG to your Massdrop email address with your SN# on file with them.
Massdrop also stands behind this product and will assist in any way necessary to make sure you get support from LG. Our community support team is here if you ever need us.
What is listed on the drop description page is exactly what you will receive.
Cheers.
I will state again. These are 100% brand new unopened US spec/model product. They will have a 1 Year Warranty directly from LG with full service and support. Your registration email for your warranty will come directly from LG to your Massdrop email address with your SN# on file with them.
Massdrop also stands behind this product and will assist in any way necessary to make sure you get support from LG. Our community support team is here if you ever need us.
What is listed on the drop description page is exactly what you will receive.
Cheers.
Yarga
7
Mar 15, 2018
Tex-ArozziCan you provide an estimate of delivery? I still see an "estimated ship date" of 3/14.....I created a FedEx Delivery Manager account and there appears to be NO delivery in progress. I have sent two emails to Massdrop customer service without response......
LCaseyK
54
Feb 19, 2018
My TV showed up today, and fortunately my daughter was home for President's Day. It's a big box. Opening it and moving my old TV is going to be an interesting process.
infernophil
72
Feb 27, 2018
I play Xbox one (not Xbox One X) and stream movies/shows from the usual places. my viewing distance is just right for 1080/60”. Glad you like it. This price is the best around. I’ll probably splurge one day.
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