Anyone from Germany experiencing delays due to customs? Mine are held at Frankfurt import center since Nov 10th without any progress. Could be due to Christmas, but then again, my last Massdrop Package never arrrived (LittleDot mk I), due to reasons that have never been fully clarified. Hence my worries there might be something not right.
Radioactive_mcMine too, its in Germany since about the same date with 0 progress so far... DHL es a good company, but when the code starts with GM its just AWWWWWFULLLLLL and it may never arrive, that worries me...
jeffrey_bSo I tried to call yesterday but only managed to get someone from customs, not DHL. The customs guy told me though, that they are currently experiencing delays of up to six weeks due to Christmas. I mean, who would have guessed that Christmas is again this year? The thing is, at the same time as the Sennheiser, I was sent a package from California which went through without a hitch.
blecchiNope, it has been returned to sender due to being undeliverable. Second time this has happened with Massdrop. Unless they do not make a serious effort to deliver my headphones i will definitely never order from them again and cannot recommend hit to anyone in Germany. I know i will probably get my money back, although i would rather prefer the headphones. Another delivery from the US at the same time went through without a hitch.
EgosuI've contacted the Belgian national postal services for a status update and ETA of the package. They agreed it isn't supposed to stay in BEBRUA that long they've opened a case and are investigating. (I got very quick response on twitter.)
blecchiCustomer service at Bpost replied to me: "Your package is currently in distribution. It will be delivered shortly." In other words, they don't know.
EgosuThey weren't kidding. Today the tracker was updated, the parcel has passed customs and is back into bpost custody. There are €72,09 Fees, Duties and Taxes due, to be payed cash on delivery. That's about €20 higher than I expected. Unless bpost has a rediculously high handling fee, I suspect they have used a different nomenclature to calculate the import duties.