Refusal to take responsibility.
Hi, Just thought I would make a note here of your handling of my issues. I ordered a pair of HD6xx headphones and then earlier today recieved the package. I drive to go and get it, as I like in the UK I had to pay import tax and handling fees. These total £47.92. The breakdown being £35.92 in tax and £12 in fees. These taxes were calculated of the shipping label of the box, which marked the shipment as the 6xx headphones of $199 value. Before leaving the parcel depot, I open the box to find a $35 lord of the rings mousepad. So now the problem is not only do I not have the headphones, but you have marked the shipment wrong so I have paid £47.92 fees for the handling of the mousepad. Which would have acrued £0 of fees if marked correctly as it is under £135. I go back to the desk but as I have already paid the fees I am unable to reject the shipment, but as the box said 6xx, there was no way for me to know before opening it. I contact support and they offer me a replacement, which...
Jan 17, 2025
I'm coming from a Monoprice Headphone Amp/DAC (similar to an O2/ODAC). Listening with HD600/ER4S.
I'm immediately impressed with this unit. It's very nicely packaged. The DAC/AMP's aesthetics are very attractive. The volume pot is smooth, easy to see and feels great. There aren't any insanely bright blue LEDs! The unit is weighty and feels high quality to the touch. The power brick is large and awkwardly cabled, though I'm glad to have an external power supply to reduce interference.
The sound is very impressive. I liked the Monoprice DAC/AMP a lot for the price, but this really blows it out of the water. The dynamics and separation of instruments is improved. I also feel like the highs are more smooth and crisp - symbols sound more alive. Sound-stage is also improved, though the HD600s aren't known for their sound stage and I don't have another set of cans to verify this with. I wish there was more documentation on the filter settings, as I can detect a sonic difference but I would like to be able to quantify that difference.
It's clear this unit has plenty of power as I can loudly drive my HD600s with less than 1/2 volume. I cranked it up as loud as I could handle and there was no perceptible distortion.
The power brick and unit get warm to the touch, but certainly not hot, and in fact it's cooler than the Monoprice unit.
The 10th anniversary sticker is only a sticker unfortunately. I wish it was laser engraved or silk-screened. A minor issue.
Another minor issue is a slight channel imbalance at extremely low volume levels.
Overall I would absolutely recommend this product for desktop headphone use!