Klarus AR10 Swivel-Head Flashlight w/Magnetic Tail
Klarus AR10 Swivel-Head Flashlight w/Magnetic Tail
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Product Description
Featuring a unique design in which the head can be adjusted a full 90 degrees, the Klarus AR10 can project light at a range of angles to illuminate different situations. And, because the bottom is fitted with a magnet, this hard-anodized aluminum flashlight can be attached to any metal surface for hands-free operation Read More

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SpecialEd
91
Jul 13, 2020
@Tyler @Drop @Warehouse @Drop+Flashlights On 2019DEC7 I placed $200+ ORDER DROP-3651-B for a variety of products for holiday gifts. Ok, some of it was for me. Most expensive item ordered, Klarus AR10 https://drop.com/buy/klarus-ar10 which continues to state: "INCLUDED
  • USB cable
  • Lanyard
  • One 18650 battery
  • Manufacturer's warranty"
When I contacted you recently about a problem with this unit, I first received: "...due to higher than normal demand, response times will be delayed by 5-7 business days." Shortly after from Brett: "After reviewing your transaction, it appears that the time-frame for reporting an issue has passed, which means we are not able to provide a replacement or facilitate a return." Klarus <and Bowie> says "5 years!" https://www.klaruslight.com/Services/TermsAndConditions/ One or more of these has happened:
  • Drop is intentionally choosing not to help a customer
  • Drop is intentionally misleading customers about warranty coverage
  • Drop (Brett) made a mistake and did not validate my claim
  • I am illiterate and have no concept of the passage of time
In any case, you failed to value a customer and the relationship. You could have simply handled the issue, and improved my loyalty, and made another sale. I guess now we know what "DROP" means
cr0n1c
142
Aug 11, 2019
Anyone have the manual for this?
Knomad
43
Jun 5, 2019
Bloody hell, I bought this yesterday 4/5 for 10 bucks more. This has happened before. I buy something I need and within the next week its on Massdrop/Drop!
Chelembound
54
Apr 2, 2019
Based on reviews in keeping my $50!!
I bought the Klarus RT20 and I'm I'm pretty satisfied with it. The AR10 is supposed to be the "new, improved" model. How so?
(Edited)
LightweightTorque
0
Feb 22, 2019
Nothing yet for shipping. Did anyone else get a confirmation that theirs is on its way?
stuartm
1
Feb 21, 2019
Anyone else get a dud :(
david_kr
2
Jan 8, 2020
Same thing with mine, not turning on, blinking light when I try to charge it.
stuartm
1
Jan 9, 2020
after a long battle klarus sent me a new one but it too has intermintant issues where it refuses to charge, i bought a basic 18650 charger and charge all the batteries that way now.
Komplexx
123
Feb 11, 2019
After seeing their shit advertisement, no thanks.
DrTom
21
Feb 7, 2019
Just used my AR10 for the first time replacing a wall switch. It went dead after 5 minutes and now I cant get it to work. Light blinks green when I try to charge. Tried lock function, no good. Only cust service phone # is in China. 2nd Massdrop light that doesnt work with no recourse. Last time I buy a flashlight here.
stuartm
1
Feb 23, 2019
mine is messed up after a day of use as well.
Vito739
0
Jan 4, 2019
Looks like our shipment will be delayed. Hopefully it isnt a long delay.
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