Voxoa Workout Bluetooth Earbuds

Just received mine and the left earbud doesn't work! What would be the best way to contact VOXOA to use my warranty for a replacement? I am in Sydney, Australia

I got mine, thanks!

Our vendor has informed us that the bulk shipment was picked up on Thursday, and it is currently en route to our warehouse! Transit time typically takes about a week, so we are expecting to receive the order by the end of the week. Once received, our warehouse team will work hard to turn around your individual orders as quickly as possible. Expect an update from us by the end of the day Pacific Time on 1/12 or sooner if something comes up.