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138 requests
Product Description
An alternative to the classic aviator shape, these caravan-style shades are a great way to set yourself apart on a sunny day. Made with a full-metal frame and non-polarized 100-percent UV protective lenses, the sunglasses are durable and stylish Read More
I ordered glasses with a blue tint, but I received those with a pink tint that were available as another drop. At first I was quite displeased, but, as it turns out, I like the glasses nonetheless. I would however understand the frustration from getting the wrong product though.
Edit:
After spending a year with these, I must admit they've grown on me and I'm now glad that they sent these. It gives a flair to my wardrobe. I've upped my review to 3 stars and while I now forget that this isn't what I ordered, I can't condone this sort of behavior and give it anything more.
Got the wrong glasses. Sent drop the notice through the proper pipeline. Also mentioned it in the comments (I'm not the only one) and now am writing a review.. and still no response. It's been a couple of weeks now. Drop please let me/us know what you are doing about it.
Got entirely different glasses. About to send them back. Customer service was friendly and offered to refund me, a week or so after I sent a customer service email.
How do you even mess this up? Wrong glasses arrived and massdrop did little to rectify the situation except putting me through the extra labor of returning them.
Like everyone else, I received the wrong glasses and have not heard from the seller or Drop about getting them replaced. Very disappointing because the look and feel of the glasses were solid but I would just never wear the pink/tan color.