These fell apart within two months of careful use. The company would not replace them when they failed.
Edit: Kevin at AAW contacted me (below) and fixed my headphones free of charge. I couldn't be happier. I waited a few weeks of use to see if they had the same issue, but they have worked wonderfully and I have had no issues. I'm still slightly concerned ab9ut my initial experience, but overall I'm pleased to be using them.
They are very comfortable and sound great. They're perfect for the summer when my over ear headphones are too hot, or when in a noisy area.
kevin_aawI did contact customer support the day it happened. I spoke with "Isu" on 10/4/17 who told me, "This is rather a strange case as acrylic shell is quite stable and cracks normally only results from great force. Therefore it is not covered under warranty for repair. "
InfaerinaIndeed usually cracking under external force is not covered, however, do send it in for a check up, if the damage is not too extensive, we will repair for you. Even if it is like totally smashed, we can still repair it for a nominal fee.
Edit: Kevin at AAW contacted me (below) and fixed my headphones free of charge. I couldn't be happier. I waited a few weeks of use to see if they had the same issue, but they have worked wonderfully and I have had no issues. I'm still slightly concerned ab9ut my initial experience, but overall I'm pleased to be using them.
They are very comfortable and sound great. They're perfect for the summer when my over ear headphones are too hot, or when in a noisy area.