I have a problem with Samsung 860 EVO 500 Mb SSD mSATA drive installed to the Flow. The SSD is not detected on computers. I tried to connect Flow to a laptop with Windows 10, to a laptop with Windows 7, to a laptop with macOS Mojave. The result is always the same - Flow connects (I can listen to the music through it), but the SSD is not visible (it's not detected in Windows Explorer/Finder).
I have several assumptions about the reason:
1) Flow has a hardware problem (for example, the slot does not work, etc.),
2) SSD drive is damaged (this is very unlikely, since it is a new one with a 5 year warranty... but who knows),
3) the problem is in the connection - the Flow can not correctly communicate with a computer (maybe problem with drivers, etc.).
Maybe someone had a similar problem that was successfully resolved?
Or maybe someone can offer ideas on how to make computers start to see an SSD drive.
Thanks in advance