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Echobox Audio Finder X1 IEMs

Echobox Audio Finder X1 IEMs

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Product Description
Think about everything that’s ever bugged you about earphones: They tangle, they break, they fall out, they don’t sound good. Now throw all of that out the window Read More

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Don't be fooled by the three-year warranty, it does not cover normal wear and tear, which is the reason the vast majority of IEM's fail.
I was basing my claim on an Amazon customer who posted a direct quote from your company that wear and tear from daily use was not covered. The customer specifically mention cable fraying as the issue and was told it was not covered. Perhaps everyone at your company is not on the same page.
jbroome
50
Aug 15, 2018
These are on amazon with a 50% off coupon which brings them down to this price, and i'll have them in two days.
Gnarled
54
Aug 15, 2018
jbroomeLmao, Echobox must've been reading because that coupon flew off.
I’ve had mine for a little over 2 weeks now. A few problems.
The packaging. The filters are very difficult to remove from the box without ripping the box apart.
The cable. The cable is simply put, garbage. Came out of the box janked up like nobody’s business. Spent the first 2 weeks trying to un-jank these and while they are less janky than they were initially, it‘s still very janky. Oh and also the wire splitter looks like it was ripped off of some $5 earbud.
Sound. They’re alright. Bass is ok, sometimes lacking definition. Mid range is a bit recessed with mediocre vocal separation. Trebel is present with decent detail retrieval and definitely the most affected when swapping between filters.
I guess for the price they’re alright. Build quality feels pretty bad because of the god awful cable. Oh and you will hear cable noise.
AK770
34
Jan 2, 2019
I was just thinking the same thing! Massdrop does have a lot of good partners and the good ones respond to the bad as well as the good. Take a lesson from that Echobox.
AK770We're happy to accept all feedback ! The customer is always right, and valued in our eyes.
goldfinger
21
Aug 18, 2018
Just to let you guys know.... I bought these in December for $70, don't use them that often because I have a dozen other IEM's to listen to. Anyway about a 3 weeks ago I noticed the rubber grommet on the jack came loose. I contacted customer service and got no response, waited 9 days and then sent an email to the manager of customer service...his response was " sorry , Ill look into it", and haven't heard back since. So if you purchase a product from EchoBox and have an issue you're screwed!!
Sonofholhorse
10
Aug 18, 2018
The last time I needed new AFT filters was about three weeks ago, and they arrived a week later. The first time was about a year ago, and I had the filters around a month later. Again, this in no way invalidates the poor experience that you've had with them (and I'm sorry to hear that's how it has been for you). People should take both experiences in mind when considering their products, and it will always be up to the company to prove themselves to their customers, not the other way around.
makethemusic
43
Aug 19, 2018
goldfinger@goldfinger, did you email in to support@eboxaudio.com? If so, this seems very strange given our response time is almost unanimously within 24 hours with rare exception.
If you would please follow up with a message via our Facebook page, or our above-mentioned customer service email, I will personally look into the situation and ensure it is resolved.
rpm604
172
Sep 24, 2017
Anybody have experience with these? I'm skeptical of nearly indestructible earbuds with attached cables... Seems like a waste to me, as the cable junction is the most common area of failure in my experience.
A lifetime replacement warranty would go far to support the claim of indestructibility.
tbjs
484
Mar 5, 2018
How about to your ears? LOL
Benzee21
13
Mar 5, 2018
tbjsWhat?! LOL, no damage their either.
Untame_Impala
5
Apr 2, 2018
Hello, I'm confused. In the product description it says a pair of Comply tips and an organizer are included with the X1, but I just received mine and neither are included.
Borbelli
10
Apr 3, 2018
Untame_ImpalaSame here. What's up with this, Massdrop?
RobKM
14
Mar 6, 2018
asigalWould you recommend it for electronic music and techno?
RobKMAMAZING! I'm a DJ myself and I use these while I jam out
KOREANKID
35
Sep 15, 2019
Wait...costs about only 25 $? I searched this iem at amazon but it costs about 70$...Am I the only one who thinks that this is a good deal??  
(Edited)
LGCi
246
Sep 16, 2019
search "Echobox Finder HiFi" on the big A
Rjavi
25
Sep 17, 2019
LGCiThanks so much dude I almost bought this from drop and I would have had to wait about a month for them to get here.
Venatorious
44
Sep 16, 2018
I bought these recently, they are utter trash. My $12 panasonic earbuds have deeper bass and more lively sound.
they look nice, thats it. sounds like you are hearing from out a tin can do NOT buy
VenatoriousHave you put on the Comply tips?
tad44
16
Oct 30, 2018
JoshThomasDo they still come with Comply tips? Mine didn't include them.
Sebastian1989
44
Mar 6, 2018
Sebastian1989Thanks for the share. Mucho appreciato
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