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Rustico Highline Leather Pouch
01 / 15
Rustico Highline Leather Pouch
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Product Description
Handsewn in Rustico’s workshop in Orem, Utah, the new Highline Leather Pouch is making its debut on Massdrop. The single roomy compartment measures 9 inches long and 3 inches wide, and works well as a pen case or storage for your cash, keys, glasses, lip balm, and other essentials Read More
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keyboard_arrow_downHyperus
17
Feb 10, 2017
Massdrop, do u have a clue that people pick colourways base on the overall look instead of a spy on a tiny piece of leather which weren't even clear enough to tell what's the letter on it? Every time u are giving a bunch of poorly made pictures for what ever the drop is. It is not unacceptable for several tech gadgets such as monitors or a PCB board which appearance is not the first priority. And now, having a fine made handsewn leather pouch which colour pattern really affect it's perception, you are giving 6 pieces of thumb size clourway cards... Is it like all of your webpage designers came from Pantone? Now I have to go to Rustico's website and discovered they have a full gallery of every single colourways. Meanwhile, I found sth. interesting, those Pantone card's size colour illustration looks so similar to what Rustico has for the button of colour choice. What Rustico has as a BUTTON for simple click had become the official illustration of colourways throughout the entire webpage. Are you serious, Massdrop? Not to mention that "Dark Brown" is not the colour showed on your colour-button at all, thanks god I went through discussions from previous buyers. FYI, your shipping choice sucks. Sth. delivered in half an year which is not bespoke is unacceptable.
shard_inc
214
Dec 20, 2016
The problem was using a sub-par "shipper" when customers has ALREADY paid a decent price for shipping originally. This made a drop where I saved roughly ~20% from Rustico (who is an ABSOLUTELY INCREDIBLE vendor. Extremely high quality leatherwork, unmatched by any other vendor I've used in the past...), but at the high cost of not returns AND having to wait MONTHS for the drop. Then to find that since Massdrop opted to ship with DHL...A very poor shipper here in the states. ThaFrom Rustico in the Western US, all the way to the MD East coast warehouse, then back (now via DHL) for a 3/4 trip across the US from Massdrop was going to take DHL a beyond unreasonable 10+ business days. So Massdrop screwed me over entirely just to save a few bucks.
Months for a drop to complete, then to use the cheapest vendor possible to save a few pennies. When I reached out to them to discuss my concerns, I was blown off like it wasn't a big deal. They used the cop-outs that it was "policy" (interesting, NONE of the 30 or so other drops I've purchased took anywhere near the 10+ DHL laugh days to reach me previously before). Leaving this ultimately unresolved, plus another unrelated issue with their once-incredible referral program (the first was great, the second was again, months late, in a reused, repackaged ABSOLUTELY HASHED previous customers return box (needlessly leaking HIS personal information to me), containing a couple old, cheap, and more meant for the dumpster than as a 2nd tier "reward" for something like 15/20 purchasing personal referrals, I've virtually stopped using Massdrop all together now. I no longer refer people to this company. Coming from bending over backwards to bring people onboard with this unique business model, to seldom even visiting the site, MASSDROP HAS EARNED THIS.
Hope that clears things up a little more for you. While I somewhat agree with your take on what you apparently understood this to mean with post shipment logistics/delays, it actually came down to MD using the low-end shipper, and literally choosing to use the cheapest method physically possible, even with the customer specifically paying for shipping, this all at the cost of their customer(s). Then senselessly trying to blame "policy."
Months for a drop to complete, then to use the cheapest vendor possible to save a few pennies. When I reached out to them to discuss my concerns, I was blown off like it wasn't a big deal. They used the cop-outs that it was "policy" (interesting, NONE of the 30 or so other drops I've purchased took anywhere near the 10+ DHL laugh days to reach me previously before). Leaving this ultimately unresolved, plus another unrelated issue with their once-incredible referral program (the first was great, the second was again, months late, in a reused, repackaged ABSOLUTELY HASHED previous customers return box (needlessly leaking HIS personal information to me), containing a couple old, cheap, and more meant for the dumpster than as a 2nd tier "reward" for something like 15/20 purchasing personal referrals, I've virtually stopped using Massdrop all together now. I no longer refer people to this company. Coming from bending over backwards to bring people onboard with this unique business model, to seldom even visiting the site, MASSDROP HAS EARNED THIS.
Hope that clears things up a little more for you. While I somewhat agree with your take on what you apparently understood this to mean with post shipment logistics/delays, it actually came down to MD using the low-end shipper, and literally choosing to use the cheapest method physically possible, even with the customer specifically paying for shipping, this all at the cost of their customer(s). Then senselessly trying to blame "policy."
writerstephen
480
Feb 15, 2017
shard_incYour post certainly brings back bitter memories for me.
In October of last year, I joined a drop for the Italix Parsons Essential fountain pen. Mid-October. My package was delivered on DECEMBER 15. Now, the pen was coming from the UK. It did have a custom-ground nib. I get all that. Still, the infomercial-esque delivery time was unacceptable. As in your case, they used DHL. I live about 60 miles from the MD warehouse--I asked if I could drive and pick my pen up. No dice. So I was forced to watch DHL's "tracking" (what a joke) while they took 10 days to go 60 miles.
God I was frustrated. I must have posted a dozen times on that drop's discussion page, got lots of responses from the community--not a peep from MD. I reached out to their customer service team. Ineffectual responses--almost to the point of being rude. "We acknowledge there was a minor delay." I wanted to strangle them through my computer.
I do like this business and its model. I haven't referred anyone yet, mostly because i think of it as my little secret. And yes, I've purchased several things after my unfortunate experience. In most cases, the deals are good. Likewise, in most cases, shipping is faster than they promise. And fortunately, they've stopped using DHL altogether--thank GOD for that. Now, most packages are shipped via FedEx Smartpost--a MUCH more reliable service.
I guess I'm going to stay optimistic, for now. But I feel your pain.
In October of last year, I joined a drop for the Italix Parsons Essential fountain pen. Mid-October. My package was delivered on DECEMBER 15. Now, the pen was coming from the UK. It did have a custom-ground nib. I get all that. Still, the infomercial-esque delivery time was unacceptable. As in your case, they used DHL. I live about 60 miles from the MD warehouse--I asked if I could drive and pick my pen up. No dice. So I was forced to watch DHL's "tracking" (what a joke) while they took 10 days to go 60 miles.
God I was frustrated. I must have posted a dozen times on that drop's discussion page, got lots of responses from the community--not a peep from MD. I reached out to their customer service team. Ineffectual responses--almost to the point of being rude. "We acknowledge there was a minor delay." I wanted to strangle them through my computer.
I do like this business and its model. I haven't referred anyone yet, mostly because i think of it as my little secret. And yes, I've purchased several things after my unfortunate experience. In most cases, the deals are good. Likewise, in most cases, shipping is faster than they promise. And fortunately, they've stopped using DHL altogether--thank GOD for that. Now, most packages are shipped via FedEx Smartpost--a MUCH more reliable service.
I guess I'm going to stay optimistic, for now. But I feel your pain.
pabloklevinski
7
Feb 7, 2020
The pouch is great, it is also $2 cheaper than buying direct from the manufacturer. Why do you say it is a $45 buy that we can get for $28, when it is really a $30 buy which we can get for $28?
Nargan
123
Feb 2, 2020
I've had a Highline pouch since 2017. I purchased it here from a previous Drop. It has held up really well and looks fantastic with some wear on the leather. I'm still happy with the purchase.
Nargan
123
Feb 3, 2020
smallbitSo many times I've packed this thing a little too much and YANKED... THE... ZIPPER... and, phew, it closed. 3 years of that use and it's still working like new.
No, I am not paid by this company. I just love a solid, reliable product like this that still works despite my idiotic treatment of it.
Liz
1159
Feb 3, 2016
bnorgdThe case in the top banner of the description page is the Saddle. In the photo of all three, you have the Ocean, Saddle, and Buckskin in descending order.
https://massdrop-s3.imgix.net/product-images/rustico-highline-leather-pouch/MD-15386_20160126101931_9322943859684219.jpg?auto=format&fit=crop&w=507&dpr=1
https://massdrop-s3.imgix.net/product-images/rustico-highline-leather-pouch/MD-15386_20160126101931_9322943859684219.jpg?auto=format&fit=crop&w=507&dpr=1
AJAugust
353
Oct 21, 2019
hotpixelHhmmm.... Same price on website. Confirmed.
Soooo, ditto on “...where is the drop?”
hssken
7
Nov 20, 2016
bookVery, very large ? Sorry, not being impolite. How very large is large. Did the pouch received exceeded in its dimensions as shown in its product specifications. If the claim is true, chances are the wrong model has been shipped indeed. Did you raise hell with massdrop .... or they responded ...... ?
gravi_t
39
Nov 20, 2016
hsskenIt is about 9in x 2.5in x 2.5in.
There is a bigger one (9in x 4in x 3in) but that is a separate drop: https://www.massdrop.com/buy/25349
Kevin71
46
May 26, 2018
Received mine in Black a fee weeks ago. YKK zippers, well stitched and look great in the brass finish. The leather is of excellent quality and the fit and finish is first rate, will defiantly last the duration with you. A very nice, hand-made product that has the character and distinction you look for when purchasing fine, hand-made leather goods. On a side note, the Highline was delivered in a heavy, well crafted canvas bag that has become very useful for my excess shoe polishing gear. A very nice touch that was unexpected.
CaddyWhomp
54
Nov 22, 2018
Kevin71MINE CAME WITHOUT THE CANVAS POUCH! I was so sad for a moment, because the first one I ordered for my wife came with one too. So Starting this run, I guess they stopped giving the bags. If anyone gets a bag from the drop that shipped on 11/18/18 or around that time please reply and let me know because mine was in a box by itself this time.
flamesofanor
2
Mar 11, 2016
This just came flattened in the mail and the leather had creases all over. Not at all a satisfying purchase.
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