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Quad VA-One + Tube Amp
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Quad VA-One + Tube Amp
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385 requests
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7 Sold
Product Description
Achieving an old-school sound with modern hardware, the Quad VA-One + tube amp delivers a vintage audio experience worthy of today’s most demanding audiophiles. Inside, seven vacuum tubes comprise an analog preamp that delivers a warm, natural tone Read More
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keyboard_arrow_downMichaelAnda
111
Mar 16, 2021
Who is the vendor? This seems like a scam. Drop confirms there is no warranty. Seems I can't rescind my order.
Jamie_IAG
3
Mar 2, 2021
Dear Mass Drop Customers,
This is an unofficial listing for QUAD products and is not supplied by QUAD’s official distribution channel.
This sale;
1) does not meet USA mains power certification
2) does not include a QUAD warranty and will not be serviceable by QUAD or official representatives
3) comes from a currently unknown source, located outside of the USA and 100% is not an official QUAD distribution, service or support channel.
This listing is against Mass Drop’s own policy of selling authorised products from official sources and previous agreement for QUAD and Mass Drop to protect you, the customers, from such unwarranted and compliance violating sales.
Your safety, protection and customer experience is imperative. QUAD will always support all of our dedicated and loyal customers but in order to do this, we need to make sure you have access to purchase products that offer you best performance, reliability, trust worthy supply and follow-up service options. We cannot do this when the units are sold against many safety, compliance, and therefore legal rules, of electronics products sale and distribution. Official Notice of this situation has been sent to Mass Drop from an official source at QUAD.
This listing exists in spite of this notice.
If you would like further information or support please contact us via the QUAD social media pages, website or via our local North American distribution - MOFI Distribution.
Yours faithfully,
Jamie O’Callaghan
Head of International Operations
IAG Group LTD (QUAD Electroacoustics)
MichaelAnda
111
Mar 16, 2021
Jamie_IAGDrop "support" states they are unwilling to say who the vendor of this product is. They also state that I cannot cancel this order. Where do you suppose these units are coming from? This does not seem like a good way for Drop, or anyone for that matter, to try and mak a dollar. I'm told Drop limits their liability for customer satisfaction to 30 days. I am not pleased with how this is going.
scottlu
346
Feb 27, 2021
please ignore the review, the guy got a 110v while he is 220v . the one sold by drop should be 110v only.
Fayne
2586
Feb 27, 2021
Big 'ol nope on a rope for this one. If I'm going to spend two grand on a Quad, I'm going to do it from a vendor that will support me if something fizzles and/or pops. Plus the price puts it firmly in the territory of better stuff, like a New Primaluna EVO 100 or a used Primaluna Prologue 1,2,3,4, or 5.
CCD1
55
Feb 27, 2021
I do not have any background on how this product came to Drop, but matters should have been addressed so that we do not see a comment like the ones below from the manufacturer. I would not touch this product given the comments from Quad.
irvgm11
6
Apr 13, 2020
Am I missing something or has Drop not replied to the underline issue. I work in the electronics field and can attest to the fact the gray market and clones are very much an issue. Was a unit sent to Quad for inspection, or serial number sent so that they can conduct a supply chain inspection. I joined Drop because they work with the manufacturer to get its customers the best deal on community buys. Not to source grey marker or clones. I have ebay for that. At this time I will be canceling my membership as I can no longer ensure that the products I buy from Drop will not harm my children, myself or home. Would Drop be responsible it one of the units cough fire and at a minimum burn a home down or even worse hurt someone. Unacceptable!
LS35a
34
Mar 31, 2020
Call Music Direct - they'll give you 10% at least, probably more. If any dealer you like does business with MoFI they can probably get you a deal on one. It really is a spectacular amp for headphones or speakers.
dac2800
9
Mar 31, 2020
LS35aMy understanding is that the PA-One + is the better amp for pure headphones use. Not that the VA-One + is bad, it's just not as good for headphones (not as refined and optimized, as was explained to me) . Of course, since the VA-One+ is optimized for powering speakers, if you need that it may be an obvious choice .... And for me, a ~$300 price difference (if I could get a deal at 15% off) seems cheap insurance (i.e., a full mfr warranty).
JamieIAG
77
Mar 31, 2020
Dear Mass Drop Customers,
This is an unofficial listing for QUAD products and is not supplied by QUAD’s official distribution channel.
This sale;
1) does not meet USA mains power certification
2) does not include a QUAD warranty and will not be serviceable by QUAD or official representatives
3) comes from a currently unknown source, located outside of the USA and 100% is not an official QUAD distribution, service or support channel.
This listing is against Mass Drop’s own policy of selling authorised products from official sources and previous agreement for QUAD and Mass Drop to protect you, the customers, from such unwarranted and compliance violating sales.
Your safety, protection and customer experience is imperative. QUAD will always support all of our dedicated and loyal customers but in order to do this, we need to make sure you have access to purchase products that offer you best performance, reliability, trust worthy supply and follow-up service options. We cannot do this when the units are sold against many safety, compliance, and therefore legal rules, of electronics products sale and distribution.
Official Notice of this situation has been sent to Mass Drop from an official source at QUAD. This listing exists in spite of this notice and as yet no reply.
If you would like further information or support please contact us via the QUAD social media pages, website or via our local North American distribution - MOFI Distribution.
Yours faithfully,
Jamie O’Callaghan
Head of International Operations
IAG Group Ltd (QUAD Electroacoustics)
(Edited)
JamieIAG
77
Mar 31, 2020
Hi gents,
The issue we raise is that the items are not specified for sale in the US market. QUAD products have region specific PSUs. This is for optimum performance on regional grids and voltages. These units are 100% not US spec. Therefore, it must be an aftermarket specification or import spec - neither would have passed a US safety test and definitely not an electroacoustic test by QUAD.
QUAD is a British brand. We don’t have MAP or MSRP in the UK. Price is not the objection.
In all honesty dealers can and do offer great bundle prices on our products, value is in the eye of the purchaser.
What we really don’t want is poor quality QUAD experiences tainting the market or end-customer experiences. That is far more damaging, to everyone, than a few ‘00 USD savings.
A bad review on here is damaging to the brand. A bad review is likely if unit hums, buzzes or fails due to a poor quality PSU or other electrical compliance issue.
There is no recommendation against purchasing. It is a free market. But there is a strong underlining of what is for sale here - potentially compromised, grey imported goods, sold without legal warranty, with likely incorrect PSUs of questionable origin.
Feel free to reach out to us for any further comment or support. Full transparency is guaranteed from us.
Jamie
IAG
ElectronicVices
2937
Mar 31, 2020
JamieIAGI appreciate you not using hyperbole and scare tactics in your reply, other entities may not have responded in like-kind.
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